Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody testing by appointment, routine blood and urine tests, pediatric specialty tests, glucose tolerance tests, and wellness screenings. The location is situated in the Webster medical building, across from Alta Bates Hospital, with easy check-in options via mobile or phone. Customers appreciate the convenience of scheduling appointments online or on-site, often experiencing little to no wait time. The staff is generally praised for being accommodating, friendly, and helpful, making procedures like blood draws quick and easy, even for those with small veins or past difficulties. While some customers note occasional delays, overall, the service is considered reliable and efficient. The facility maintains safety protocols, including face coverings, and provides helpful information to prepare for tests. Despite minor waiting issues when busy, many customers plan to continue using Quest Diagnostics for their testing needs due to its convenient location and good customer service.
Efficient and easy, good location. Clean and orderly. Courteous staff. The display of the order of checked in patients and their respective appointment time is very helpful. The wait time is minimal vs appointment time.
June 2025
The phlebotomist was very good with my apprehensive child.
June 2025
The health tech who drew my blood was very professional and expert at his job.
