The Safeway on Broadway in Oakland is a large store with a wide selection, including many flavors and items. It offers convenient services like Order Ahead pick-up for bakery items, Grocery Delivery, and DriveUp & Go™. The store features a bakery for customizable cakes and cupcakes, a deli with made-to-order party trays, a butcher's block, a produce department full of fresh fruits and vegetables, and a floral department. The pharmacy staff is noted as helpful. Customer experiences with staff are frequently positive. Employees are described as kind, cheerful, thoughtful, and attentive. Specific assistance includes providing a scooter for a customer on crutches, helping a homeless and disabled individual find items and offering a private checkout, and accommodating last-minute bakery requests to save the day. The bakery receives praise for delicious, easily ordered cakes. However, there is a significant complaint regarding early closure. A customer reports being refused entry a full fifteen minutes before the official 2 a.m. closing time, even for urgent needs, while observing others being allowed in later, which caused considerable upset. The store's late hours are otherwise appreciated as a relief when other stores are closed. Overall, the store is viewed as a convenient and friendly grocery destination with helpful staff across multiple departments, though consistency in adhering to posted hours is emphasized as important.
Large with decent selection but seriously needs more cashiers if they're not going to have self checkout and no quick lanes. I can't wait for 30 minutes to purchase 3 items.
July 2026
For some reason there's never any cashiers, and at pretty much any time of day you can expect to wait in line for 15 minutes minimum. Alexander is cool.
July 2026
Had a great experience employee in meat i think danni was very knowledgeable help me very much
