U-Haul of Oakland offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers appreciate the helpful and friendly staff, with several reviews highlighting individuals who provided exceptional service. One customer praised the staff for their polite greetings and efficient service, while another expressed gratitude for assistance in learning how to back up a trailer. Overall, the customer service is noted as great, with staff being patient and encouraging. However, some customers expressed concerns about certain limitations. Notably, the lack of after-hours drop-off options was seen as inconvenient, leading to additional costs for overnight parking. Additionally, there were complaints about the availability of hand trucks, as some customers found it frustrating that such essential tools were often out of stock. Despite these issues, many indicated they would consider using the location again for their moving needs.
I have used this location twice to pick up mattresses from Facebook marketplace and they are always very fast efficient friendly and helpful!
February 2026
I have rented here a few times. I will drive extra to rent from them even when there's a closer store. They are helpful, quick and easy. They've got a great selection and I'm always in and out quickly.
February 2026
I loved it person was nice and easy to work with so I can drop it off in Santa Cruz California even though it's closed they have a drop off that was wonderful and many other places in Santa Cruz and Capitola
