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March 2024 by Spider Man
They should change the person who is in charge of passports, she is a terrible person.
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February 2024 by Pooja Singal
Horrendous experience. Brought our 2 month old for his scheduled passport appointment and the clerk, Carla, had just decided to go on a 2 hour lunch right before our scheduled appointment. So we sat in the car with a screaming baby until she arrived and told us to be grateful we were getting help at all… unbelievable.
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December 2023 by Kevin Siegmann
3rd time here by making a passport appointment. They keep saying they are short staffed and unable to do passports but it still allows you to make them appointment online. Sign says to walk-ins but I have an appointment. In my opinion they just don't want to do it. Update: I waited until there was nobody in the place and they still didn't honor my appointment. They were just sitting there doing nothing! Don't go here. Find another place!
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December 2023 by Harold One Feather
Because I asked why I had to address packages when my receipt would show my identity, they said that because of the Unabomber I had to address my packages.I said show me the regulation to this growing Communism on the USA, I said I could write Elvis on them and a fake address....in the end I refused and said I must recommend the UPS over the communism in the United State Postal Service...the receipt using bank is sufficient, Unabomber lol lol ???Dont go to this post office, or you'll get labeled...and i have to add more to my review in light of certain development involving stealing my Social Security Check...DO NOT USE THIS USPS branch as there is something wrong with management there
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December 2023 by Stephen H
Came here for passport, we spoke the skinny lady twice, she keeps saying to wait in the other room. Spoke to the man once and he said the same thing. We waited half an hour to speak with the fat lady, she said nobody told her that there are people waiting to do passport. What a joke. She didnt bother checking to see if we're out there waiting, and her coworkers arent even helping. Typical lazy government workers with no audit on service.
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December 2023 by Laura Hernandez
I made an appointment more than 3 weeks ahead for get my passport, when I arrived today, after a 30 minutes line,they told me all the passport appointments were cancelled for no reason and the lady didn’t have any explanation. I didn’t even receive any email regarding the cancellation. A completely waste of time.
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December 2023 by Matthew Chow
Pretty sure the opening time has been changed to 9 am, I'm just not sure the employees or this USPS location care enough to tell people that. Happened 11/13/23 and 11/14/23.
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November 2023 by Silva Skenderi
Super fast and friendly. Plenty of parking around this area. The gentleman “Big Daddy” who helped me mail a package was very nice. I’ll be back here!
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July 2023 by Sage Walker
THIS POST OFFICE IS NOT OPEN FOR PASSPORT WALK INS AS OF 7/13/2023. Staff are rude and unhelpful. The online schedule says passport walk-ins are accepted but they will turn you away if you don't have an appointment. warning for all those looking to use this service.
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June 2023 by Fresh E.
They have new staff. The service is faster (still understaffed, not the staffs fault,). These folks are over all friendlier and efficient. I hope it continues!
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June 2023 by North W.
I give this post office 3 stars because they are less than average in niceness, the floors are not very clean because the janitors are lazy and make zero efforts to pick up the trash that patrons leave on the floor when discarding their open envelopes that they stand around opening the bills. The bills seem to get taken without questioning why theyr aren't suppose to litter the floors with the envelopes. maybe the patrons are slobs in their own homes. who knows?
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May 2023 by Jason Pfund
Overall a terrible experience. They are understaffed and you will wait an hour in line to get anything done. Save yourself your sanity and time by spending the extra money to ship with UPS around the corner on Piedmont.
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May 2023 by Nancy M.
The USPS Commercial should be not move it but steal it be careful whatever you send through the mail service they will steal it. They will go through your packages. I would never use this company.
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April 2023 by Wendy S.
Worst Post Office ever, besides the one on California Street near Ashby-that is now closed BTW. The people who work here, especially the women, are SO angry & hostile. I do whatever I can to avoid having to go up to the counter. If you need stamps buy them at the machine, drop off packages in the slot box in the wall, whatever you do don't go to that counter unless you want the dead eye stare, rude responses, to be ignored or even yelled at... WTF is wrong with these people?? I can't believe they get a paycheck to treat the customers like crap. I guess they are too dimwitted to understand that if USPS goes under they will no longer have jobs...insert eyeroll
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March 2023 by Phyllis Draves
This post office has terrible service. The line is long, no matter how early you arrive, and only one person is working behind the counter. If possible, go to another post office!
