Volkswagen of Oakland Parts Department

Auto Repair, Auto Parts
Hours: Volkswagen of Oakland Parts Department receives high praise for its exceptional customer service and knowledgeable staff. Many customers express their satisfaction with the friendly and welcoming atmosphere, highlighting the efforts of team members like Mike Jr., Joey, Tony, Clarissa, and Cristian. The team consistently goes above and beyond to meet customer needs, often providing personalized assistance that enhances the buying experience. Customers appreciate the seamless process of purchasing or leasing vehicles, with several mentioning that they were able to start their transactions online, leading to quick approvals and efficient service upon arrival. Test drives are notably enjoyable, with team members guiding customers to explore various vehicle options and upgrades, ensuring they find exactly what they want. Additionally, the delivery experience is a standout feature, as staff like Clarissa take the time to explain vehicle features and ensure customers feel comfortable before leaving. Reviews indicate that customers leave feeling like VIPs, often expressing excitement about their new cars, including popular models like the Golf and Tiguan. Overall, Volkswagen of Oakland Parts Department is recognized for its remarkable teamwork and commitment to customer satisfaction, making it a preferred choice for many repeat buyers.

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1. Oakland, California