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March 2024 by Sonya Talamantes
This place has been my hospital for years now. They take such great care of my dog and I really feel like I trust them and they are very caring!
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November 2023 by Andres Fernandez
Great service and Plans
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November 2023 by Doug West
Great pet hospital. They have taken good care of our 10 year old viszla. And visits are usually quick.
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October 2023 by Terrier Robin
Very friendly place to take your pet. The doctors are kind and really seem to care about what they do. They explained every detail so you can understand what is wrong and being done to your pet.
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October 2023 by Alecia Castro
This is the worst Banfield location I've taken my dog too.Took my girl in for her comprehensive exam today and that was not done. We were in and out in less than 20 mins. I pay for a head to exam that's included in my plan???? I will no longer be going to this location and calling corporate to make sure I can still get her exam we are now OWED!! Disappointed being she has seen Dr. Donnelly since she was 5 wks old. Boooooo to this location and staff.
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October 2023 by Ron Ratliff
Great service, they really care for your pet and go all out with everything. Highly recommend!
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August 2023 by Katherine K.
I am only giving two stars because Dr. Donnely himself is amazing. I have used Banfield for coming up ten years with my dog. I liked it because of these ease of being able to use this wherever we move. However, since moving to Oceanside the experience has been less than great. It is extremely hard to get an appointment even when my dog was sick and needed to be seen right away. More than once they have told me the appointments are two weeks out (when my dog was sick) I pay $45 a month for a wellness pan so expect to be able to use it. The most frustrating experience was today. I had my dog for a comprehensive exam (normal yearly exam for shots and flea/ tick meds) the appointment was drop off for 9:45. I was thinking maybe it would be an hour before he was seen. At 2:10 pm since I needed him at 3:00pm at the latest due to work I stopped in since I was near by and I finally asked when he would be done. They said he had not been seen yet. They said they could probably have him done by 3 but the vet is still in surgery. I was not going to take the chance of that since the vet wasn't even out of surgery and have my dog in the kennel for at least another 40 minutes. I do not understand why they would keep a pet in a kennel for 4.5 hours and probably up to 7 if I had not asked. My issue is not necessarily with the drop off appointment but the lack of communication. Why would you not give me the option to take him in at 3:00 pm if he isn't going to be seen until 3:00 pm or later? Communication would be extremely helpful especially for my dog who is anxious as is at the vet. I ended up taking my dog home without being seen. He unnecessarily spent 4 and half hours in a kennel today with no communication it would be that way. They also mentioned not scheduling my appointment for the vet who is in surgery. How am I supposed to know which vet does the surgeries? They said in the future I could have an in room appointment only but that can not be scheduled online. I am assuming you need to call for that. I cancelled my Wellness Plan over this. Not worth it.
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July 2023 by Susan N.
We had to put our 16 year old dog down today and used Banfield. They were AMAZING! Very happywe went there. Dr. Cranston was wonderful, so thoughtful and caring. The assistant was also amazing too. They took excellent care of our baby. Thank you.
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July 2023 by Bill K.
Quite truthfully, I was concerned by the Yelp rating before I took my 15-year-old Golden Retriever mix there. But they had a convenient and timely Saturday appointment open whereas no one else around seemed to. (Our previous Vet Clinic was VCA Encinitas but they suddenly closed up and merged with VCA Oceanside, which had a 14-day wait to get my dog in and were not willing to even partially renew my dog's prescription without a new appointment, and were completely inflexible about it - I'll be Yelping VCA Oceanside for that.)Anyways, back to Banfield ..... Dr Nahm and the entire staff were excellent. The girls at the counter were friendly and knew what they were doing. There was virtually no wait to be taken back into the exam room. The entire facility looks clean and modern. Dr Nahm and her assistant gave my old girl a well-dog exam, took down her history, incorporated her records into their system, and supplied her the Prescription (Apoquel) right there and then. The costs were normal and expected. This is EXACTLY WHAT I WANTED AND MY DOG NEEDED. Yes, we'd go back there.
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May 2023 by Emily Akay
Very quick, clean, and thorough! My dog isn't the biggest fan of vets but she was able to get the care she needed right away. The Banfield wellness plan is affordable after considering how much vet bills can add up. There is also important information about taking care of your pet around the waiting room considering weight, ticks, and a whole board of pamphlets to best plan their wellness. All of the staff were very kind and caring for my pet's wellness as well. Definitely coming back!
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May 2023 by Sissy Goodwin
Best place to take your animal. Dr. Cranston looked in Susie's throat for grass and ended up deep cleaning her teeth while she was under. They really care about your pet here, as if it were their own! Wouldn't go anywhere else.
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April 2023 by Patty Brogi
Good experience for my kitty cat Willie. Nice people helped Him out. Very friendly and You can Tell they love their Furry Clients.
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March 2023 by Veronica Tovar
This is the 1st vet office my boy was comfortable with. The staff was great, especially Dr. Tyrell - he was awesome!! I loved his transparency & I felt like he actually cared.
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March 2023 by Hunter M.
I was 1 minute late (because of traffic) to a very needed appointment for my dog, when we got there the staff told my husband they canceled the appointment because we were late... by 1 whole minute. 60 seconds. They tried to reschedule for 3 weeks out which we couldn't do since it was a needed appointment. We ended up getting a next day appointment at the Encinitas location and I've been going there ever since, Encinitas's staff is wonderful. The Oceanside staff is atrocious and rude. I understand if I was 10-15 minutes late but 1 WHOLE MINUTE is absolutely ridiculous, they wouldn't take my dog for the appointment so it was a complete waste of gas and time.
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March 2023 by Valerie W.
Dr. Rydell has been caring for our 8y/o Aussie since she was 8 weeks and he is amazing! He also sees our newer Aussie. Dr. Nam is great with our cat. Jasmine the nurse is also amazing! We highly recommend this Banfield!
