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February 2024 by Virginia Michel
Thank you Linda at for going above and beyond for helping me!
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November 2023 by Shane M.
Gotta love getting hung up on. Makes me feel like a valued customer. Cythnia is shady and gives conflicting answers to questions i would recommend going to another branch to do business where people are more honest
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June 2023 by Kevin Gambucci
Supposedly this branch has been redesigned to focus more on my goals? I guess that means driving 15 extra minutes from a location that's next to my house to a chase that actually has people that can help you. The ATM machines always have a problem when I try to deposit my checks and there's no tellers at this location ewenaar claims to be a bank. There used to be a merchant line which I used since I have a business which was helpful then that disappeared then the tellers disappeared and now they've completely redesigned it to focus more on my goals?
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March 2023 by G W.
Had to bring my aunt, who is incapable of managing her finances, into a branch. Cynthia has helped my aunt before and continues to go above and beyond her scope to help my aunt do what needs to be done. I couldn't ask for a more caring banker and outstanding professional!
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March 2023 by Zachary Powell
It says it's open on Saturday but it is not open on Saturday.
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February 2023 by Russ TG
This is the worst “banking” experience ever. There is only private rooms, no tellers, so you have to wait 15+ minutes just to talk to the 1 or 2 employee’s here about anything.
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November 2022 by Anne Beck
This Chase bank on College Blvd,., does not have an ATM machine. You cannot deposit or withdraw any money. It is a Chase branch, but not for regular checking or saving accounts.
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October 2022 by Jonathan Brown
Ridiculous anti-consumer policies. They charge you $25 online to transfer money to a different bank (even that is ridiculous) and $35 (!) to do it in person at the branch
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October 2022 by El Bacon
aparently, they cant cash checks....so what good are they?!
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June 2022 by our oldstuff
I went to this College Blvd branch on Thursday at around 1:50 pm. I never had experienced with this kind of Chase branch in my life. They should get trained or close this College Blvd branch. The lady said the personal banker was off during lunch time. And then she said she could make an appointment on Monday. What?? so the banker went to lunch and planned to take off the day?? There is only one customer at the teller and nothing busy, but no banker is available from Thursday afternoon till Monday afternoon..
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April 2022 by Kristofer Whiting
Terrible concept having no teller or defined line or check in process. If all the people in cubes are busy, nobody greets you or let’s you know they can help you. Just just stand with other people awkwardly waiting for someone to acknowledge you. Terrible service model.
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March 2022 by Jancarlo Ahumada
A bank that is not a bank??? Mind blowing concept!!!
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December 2021 by Sean Flannery
Not a real bank! They have 1 atm machine, and no human tellers. This location is the worst.
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December 2021 by Tom G.
I had an appointment to get in my safety deposit box at 2:00pm. When I arrived, with 1 other customer in the bank and 2 tellers, I was told to sit down and wait 15 to 20 minutes! This is totally unacceptable. I'm a valued customer for many years and I'm tempted to change to a different bank. I wish I could give ZERO stars.
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September 2021 by Cindy S.
Valerie provided outstanding service notarizing our docs with a smile and great attitude! She even called escrow to make sure they were okay with a correction.