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January 2024 by Lurdes R.
WARNING Weve been going for oil changes for years ,But this time We are never returning for the oil change at Walmar. From what it looks like they higher unprofessional any one todo oil changesI Took the car for a regular oil change 15 min later line moved so fast it blew my mind They gave me my car back 4 days later car broke down late night The next day Wiel waiting for tow truck we took a look and saw NO OIL AND STILL THE OLD FILTER We added oil to see if car would turn on Nop car did not turn on They never added oil at WALMART Got my car home Mechanic took a look oil had medal flakes Called Walmarts main office they said you need to get claim number make report. Been calling every day the one lady that called l me missed the call with seconds returned thecall back handling the case 2 weeks still havent return my call Im not sure how long I can afford this rent a car Then I wont be able to get to my work location in San Diego please pray with me in this situation car is still broken down Walmart foes not respond back
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January 2024 by Emily H.
Some black guy wearing glasses and a Dragon Ball Z shirt with a beanie accused me and my friend of stealing, his reasoning? We came to Walmart twice. He was being extremely rude, making comments like "I'm not putting my hand in there" When I asked if he wanted to check my bag. At one point he was just trying to accuse us of anything he told me to open my bag, saw a pack of gum then asked if I stole it. Why the hell would I steal a pack of gum! I tried to show him my receipts but he refused to look at any of them, pointed at a random receipt on the ground that wasn't ours and asked "whats that then?" Why would it be ours! When he realized we didn't steal he didn't even apologize Maybe he was trying to be a good citizen but that does not explain why he was being so persistent and abrasive. I felt stereotyped because I'm a Hispanic teenager when things like this happen it hurts my heart. Honestly so rude!! Trader Joe's has better groceries.
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October 2023 by Leah G.
i bought an exercise bike at Walmart that the meter never worked and the bike makes so much noise I can't use it in the morning because I will wake up my neighbors. I tried to return it because it is sold by a 3rd party vendor who would not respond to me the only option I had was to box up and take to ups store which is ridiculous when the bike doesn't fit in any box and is quite heavy for me nor do I have a vehicle to that it would fit in seeing that I paid for shipping to my house they should be responsible for picking it up from my house on the dime since it is not the quality they said it would be and items never worked on the bike. Walmart should not sell 3rd party vendors it they can't back them.
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October 2023 by Curvy B.
We arrived inside the store tonight at 8:04 pm. Customer service closed at 8. I didn't want to drive all the way back tomorrow, so I asked for a manager. Brian comes over & says there is nothing he can do Alison pulled her cash drawer and she has to be consistent with all guests on the closing time. When my husband and I walked in the store tonight Alison was walking out. So did she close customer service early? There is no way she could have pulled her drawer at 8:00 pm turned it into the cash vault and been outside at 8:03 pm. I was a cashier at Home Depot you have to count the drawer. Even though we had our receipt my husband said we could take store credit because we were just going to spend even more than we were returning. Alison said it was up to Brian. Brian says no and shrugs (like oh well). If it is up to Brian then they probably have accommodated guests in the past. I did ask if they ever made an exception but nobody wanted to answer. My husband asked for the store manager's phone number and Brian pointed and said over there. Alison says "what are you guys trying to return anyway" and proceeds to look through our stuff in the cart. Again, WHY would that matter if no exceptions are made? Walmart just lost a customer tonight. We are going to go back to return the items tomorrow and that will be the last time we step foot in a Walmart. We went to Target right after and guess what.. Returns is open until 10 pm. Another reason to shop at Target over Walmart! Oh and Target has Starbucks. I told the Target employees what happened at Walmart and they said "just come here!" Which is what we will be doing. EVERY employee we encountered was helpful and nice! That is how you should treat customers when you want them to spend their money at your store.
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September 2023 by Jaime J.
Customer service is terrible, I don't know why they have the Help buttons everywhere if when you push them nobody ever shows up to open the shelves, been waiting for over 30 minutes pushing a button and looking around trying to find an associate with no help
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August 2023 by Tia M.
Walmart pick up Frozen food was cold but defrosted unfortunately. This is a common occurrence. More so over at College location but happens here a lot unfortunately. Ppl are super nice though. Every time the ppl are kind and friendly.
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June 2023 by Fük K.
Walmart does not have a right to check your receipt at the door unless you voluntarily offer up your receipt. This is not Costco, you have not signed a member agreement agreeing to this. It's unlawful and uncourteous to the consumer.
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June 2023 by Louis C.
Don't bother calling, spent 20 minutes trying to get through to the store about my pick up order but guess they can't be bothered. There are 50+ people working and they can't answer phones.
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June 2023 by Marian G.
You always can find things that you need and things you didn't know you needed in Walmart. The produce in this store was very fresh. Super clean and everything is in its place. This store manager and staff take pride in this store. The people are so helpful.
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May 2023 by Carlos L.
We'll guys it's a wal mart, wife loves it I couldn't tell u the difference from other but 4 stars
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February 2023 by Melanie W.
II would give negative stars if possible! I waited over 20 minutes and no one even stopped to talk to me. No cars in front of me either. Just trying to get an oil change. WTF
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October 2022 by Susan D.
When they first had the delivery they were awesome. Now don't even use it. They are horrible. I was sappose to get my order last night they never showed I had to call and bug them then they didn't give me some stuff I bought or very bad product. I'm never using them again..plus I'm spreading the word how horrible they really are
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September 2022 by Ray P.
This and every local Walmart in north county have terrible phone service. Call them and press 0 for an associate and they pick up after 10 rings and immediately hang up. Walmart managers get your act together. I doubt if they will improve based on my rating but at lease someone will save time by not calling these fools.
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September 2022 by Tala T.
Austin showed me where I could find the liquor which was all the way in the back of the store, he even opened it for me. He also carried the heavy a$$ waters into my cart for me! Such a gentleman & a total babe! Thank you Austin, GIVE HIM A RAISE.
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July 2022 by Tiffany R.
This place, is really close to our house, which means often times it's the easiest place to go when I need something I forgot on our grocery list. My issue is that up until recently I could at least always get in and out of here pretty quickly. But they now started a new rule, where if my trip there includes alcohol, the one register staffed with a cashier, that watched over the self checkouts, that person will no longer let you check out with them for your alcohol purchase. You now have to wait in one of the TWO checkouts that they actually staff. As if the fact I checked myself out, and bagged my own stuff, wasn't already saving enough money for Walmart. Nope, now they can't afford to have the extra cashier who covers the self check out handle one additional task. I know it's not an age requirement thing because if you can sell alcohol at a restaurant at 18, you can check us out too, and all their employees are 18. Plus, what else is that person doing that they're too busy to help out with that one task, because they sure aren't checking out customers. Any way, my one perk (it being a quick) is offically gone and I avoid going here now. They're new rule is horrible, and they are really making it so people lose all the 'convenience' that they once really strived for. I plan far better now just to avoid giving them any of my money.
