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March 2024 by Chase Pridemore
Dee handled setting up my storage today and was so friendly! Great service
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March 2024 by Court
Straight forward service!
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March 2024 by Ole West
Crystal was extremely helpful in getting me set up for a parking space. She is a valuable employee and very helpful.
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March 2024 by Cannon Grote
Our 23ft toy hauler was STOLEN right out of the parking lot, don't keep anything here!We kept our toy hauler here and with in the same week our trailer was hit by a neighboring boat and then was literally STOLEN out of the parking lot a few days later.When we noticed it was hit, there was apparently nothing the manager could do and the neighboring boat (who had damage on their boat that lined up perfectly with ours) denied hitting us, so we were SOL. Nothing could be done which is crazy!A week or so later, we went to pick up our trailer to go camping and it was MISSING from its spot. It had been stolen right out of the parking lot. The cameras at the entrance/exits caught the truck(s) leaving with our trailer but the cameras vision was so crappy it couldn't make out the license plate or faces. (a work truck that entered and exited with the truck who stole our toy hauler, was an existing storage holder member. He input the gate code, both trucks entered, and both left less than 10 mins later together with our trailer in tow, coincidence?)Conveniently, they had installed new cameras days after our trailer was stolen, with a much better picture (before we even knew it was missing). Can't help but wonder what prompted that, especially when the worker said "we noticed your trailer missing last week." Stay away from this place.
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March 2024 by jennine moyer
The best staff ever. Erica and Dee are very welcoming and friendly. The facility is very clean and welcoming. I feel very comfortable storing my belonging at this facility.You see the pride and feel the warm from the very moment you walk in the door!
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March 2024 by Kylee Merrill
The customer service is great and the representative helping me was so patient and friendly.The only thing I would say, is make sure that you prepay and then prepay again 30 days before you next payment is due to lock in your previous rate. If you don’t, the price goes up, almost double.
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March 2024 by Michael Donner
D is so nice and helpful!!!
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March 2024 by Lori H
Erica, the Mgr is phenomenal Worked with her more than once & each time she was professional, friendly & exceeded all expectations taking care of us. We really needed her support moving the new camper in giving us options & the best guidance. Now we have two storage spaces there! Besides working with Erica again, we were able to meet another member of the team, Dee. Dee was professional and easy to work with when we called in so meeting her today was a bonus! It's a great place to store whatever you want to keep safe in a neat and clean facility led by a great manager & team! Erica & Team have a great thing going on over at Extra Space Storage- on N. River Road in Oceanside.
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March 2024 by Elizabeth Kennedy
Absolutely THE best staff at this storage facility! Erica went above and beyond to help us with our huge trailer. Even though we only were there a very short time we were treated like long term customers. The kind, compassionate and understanding employees can make or break a company and she is a true gem! The facility itself was secure and well maintained. I had no worries about the safety of my trailer and contents. If our lives bring us back to beautiful Southern California (and I hope it does!) I would not hesitate to use this location again.
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March 2024 by Toni Bushong
Erica worked with us and was so kind! We have stored here for years and have been so impressed with the staff and the quality of the units.
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March 2024 by Johnny Belluzzi
Very helpfull staff!
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March 2024 by Justin King
Great customer service from Kristal and Ericka and nice facilities!
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March 2024 by Victor Vigil
This is the best storage unit around! But what really makes this one special is the awesome people working here. Highly recommend
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March 2024 by maria rabbitt
Professional And friendly staff . Dee was extremely helpful and knowledgeable She help me pick the exact size storage unit I needed.
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March 2024 by Sam Grabia
The staff was incredibly friendly and the process was very fast