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April 2024 by Ascia Hancock-Phillips
Amazing experience, I was able to find a unit that fit my needs the day I came. Staff was awesome !
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March 2024 by ethan decotis
Very helpful and easy
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March 2024 by Dan R.
Good service!
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January 2024 by Ron Dwyer-Voss
Showed up and was told “I was not in the system. Lost opportunity.”I have multiple emails showing confirmed. I even went on line a few days ago and changed the move in date. I showed the staff person my confirmation email and he just kept saying “you are not in my system, lost opportunity “.After some back and forth he said he could make a new reservation at the rate I had ($44) if I booked for 4 months. No problem. He rang it all up and said $339. He had added insurance I did not need without asking. I told him to take it off. He scoffed and did. Then said $279. I asked how we got there and he said $55 a month. At that point my wife jumped in and said “you JUST said $44 if we did 4 months” He replied on the most pompous way possible “no I did not”. If I make a reservation and you confirm the reservation and you don’t notify me of cancelling the reservation and I do all the work of bringing my stuff and then your rude staff person arbitrarily cancels and then tries to slide in extra costs on a new reservation I am done with you. NEVER giving you business again. You wasted my time, treated me rudely, and did not honor your commitment. I don’t trust your company at all.
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January 2024 by Taylor Tharp
Amazing customer service & friendly staff! Would 100% recommend this storage facility!
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December 2023 by Marie Matiko
Krystal was flawless. Taking care of us as efficiently as possible. We signed agreements with her the same day. Everything is set for our big migration without having stepped foot inside the office. Krystal made sure that everything was clearly explained to us and wasn't in a rush at all.
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December 2023 by Olen Oshiro
Krystal was very helpful and professional. She provided me with all my options, based on my needs, which was very much appreciated.
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October 2023 by Kennn
Krystal just racially profiled me and asked me to leave property for waiting in my car while someone was parked in front of my unit. She demanded I rolled my window down and started screaming at me. It’s so incredibly crazy how employees treat their tenants.
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October 2023 by Melissa Ladrido
I was helped by Kristal. She was amazing she made the process so quick and easy. Excellent customer service.
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October 2023 by Drop Box
Kristal was very helpful showing units, finalizing paperwork and walking me through setting up the app. She has a very good understanding of the business and technology and was prepared for every question I had.
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August 2023 by Derek Goeriz
Just started service and was happy with the assistant manager who helped me. When I saw the unit was too small she got me into a new larger unit right away and was very pleasant.
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August 2023 by Brittany G
Kristal has been absolutely fantastic in helping me resolve my issues that I've had for months! She was a huge help and so kind.
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August 2023 by shoneil wilson
Thank you Extra Space, I called to get a storage and by the time I came in my paperwork was already ready it was no more than 5 minutes signed digitally and I had my state of the art digital code by phone and then the Next day I needed another storage. So easy and quick my storage was added to my portal. The two Ladies in the office were so Polite. Thanks so much for all your help this move was so exhausting but spaces being available helped me so much. The move is done. Thank you Jesus, an my first month was free, yessss FREE!!
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July 2023 by Linda Dzhabiyeva
Krystal was so friendly and made the experience easy and quick ! Thanks for setting me up with a unit! Both girls in the office are great
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July 2023 by karina ramirez
Great customer service! Amanda was super friendly and helpful! I really chose this location based off her customer service! Thank you Amanda! You’re amazing ?