H&R Block is a trusted tax preparation service known for its knowledgeable and professional staff. Customers can visit their local offices or choose to work from home using the Digital Drop-Off service, where documents are uploaded securely and reviewed by a tax pro. The company prioritizes safety by deep cleaning offices, disinfecting high-touch areas after each appointment, and practicing social distancing. The staff, including standout professionals like Norma and Linda, are praised for their expertise, attention to detail, and respectful treatment. Norma, in particular, is highly recommended for her exceptional customer service, professionalism, and thorough work, with many customers feeling she is the best in the business. Linda helped resolve issues from past years with care and clear explanations, earning high praise. Overall, H&R Block offers reliable and friendly service, making tax prep a positive experience for clients. The staff's dedication and expertise help maximize refunds and ensure customer satisfaction.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee