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April 2023 by Fausto Cabrera
Very proficient!
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March 2023 by christina labin
My husband and I will never come back to Jackson Hewitt after having the worst experience at this location in Oceanside. We have been coming to Jackson Hewitt for a very long time (over 20yrs) and after the lady there told us we owed money it wasn't true. She was on her phone the whole time she was there talking to someone. She told us we needed to claim the "gas tax" and that wasn't true. So we went somewhere else because we knew that wasn't right . We are getting our refund and we don't need to owe anyone money.Please pay attention to your workers like that. Make sure they get their info straight before helping people out because we don't want other people in the same place like we were in.Beware folks if you're in Oceanside at the walmart off of college blvd.P.s I shouldn't be giving u a star
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March 2023 by Google user
My husband and I will never come back to Jackson Hewitt after having the worst experience at this location in Oceanside. We have been coming to Jackson Hewitt for a very long time (over 20yrs) and after the lady there told us we owed money it wasn't true. She was on her phone the whole time she was there talking to someone. She told us we needed to claim the \\\"gas tax\\\" and that wasn't true. So we went somewhere else because we knew that wasn't right . We are getting our refund and we don't need to owe anyone money. Please pay attention to your workers like that. Make sure they get their info straight before helping people out because we don't want other people in the same place like we were in. Beware folks if you're in Oceanside at the walmart off of college blvd. P.s I shouldn't be giving u a star
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March 2020 by Roberta Grgs
Zoherh one of the best associate there, she helped me a lot with my tax return service, she was super nice and fast!!? I would recommend to get an appointment with her .. and definitely I will do my tax return with them every year!!
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March 2020 by Ramez Ramzy
Fantastic service and great people, Zohren assisted me out and she was very helpful. She was knowledgable, responsive, and was able to get me the best deal possible for the service as well as the tax return. I would definitely recommend booking an appointment with them now. (Located in the back of the Walmart with money services det..)
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March 2020 by Katarina Du Couteau
Just did my taxes done with Jackson Hewitt with ms Zohreh Inside walmart and she did a fantastic job. Been using their services for close to 7 years and I have never once been disappointed.
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February 2020 by Thomas Olivares
You can trust Jackson Hewitt to get you the maximum return you qualify for. I have worked with zora for the second year in a row and am extremely happy with her and her company. Zohreh really cares about her customers and goes out of her way to make the complex tax process much easier. Thank you
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February 2020 by Hernando Arboleda
Excellent work! Second year Zohreh does our taxes!!! Will definitely use her again next year
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January 2020 by Rae Cummins-Belanger
I was very pleased with the quality and speed of Mrs.Zohreh services. She was knowledgeable and quick in filing my taxes. I plan to come back next year!
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March 2019 by Alie S.
This is just about (the no I stand corrected) it is THE WORST tax service I have ever been to in my life . The lady who prepared my taxes had know idea what she was doing I had to walk her doing my efile simple ez return . She didn't have answers to any of my questions including couldn't explain to me why they tried charging me $ 750.00 to do my taxes !!!! I have never in my life paid anywhere near that amount and when I told her I'm sorry she just wasted her time I'm not paying that she instantly told me don't worry I'll see what I can do and called her boss ! After going back and forth and waiting with my 8 month old daughter I was finally Just so irritated I settled and paid $450. These people are crooks there is just no other word for it ! The only reason I went there is to get there cash advance refund because I'm moving out of state so I was desperate and man did they take advantage of that . I could of done my taxes for fee and got more money back thru turbo tax like I did in the previous years I will never go here or any Other location that Jackson tax service has to offer. Absolutely the worst customer service and as unprofessional as it gets ! I will be reporting them to every social media site and calling and reporting them to the better business bureau! Do yourself a favor use turbo tax no matter how big of a Headache you might think it is to do your own taxes trust me anything is better than using Jackson Hewitt
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March 2019 by Lisa B.
I had a wonderful experience with Zohreh today! She helped preparation of my taxes go smoothly. And she explained everything as she went on to file. Zohreh is friendly and courteous. With 9 years of experience of behind her, she is the perfect person to fulfill your financial needs.
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March 2019 by Fariba Hafezi
I have been filing my tax return at this location for 2 years . now I have nothing but good things to say about the preparer and Jackson Hewitt Tax Service. Their cutomer service is excellent and they are very professional . I was in and out of the location less than one hour and very happy with their service . Next year I will give my tax filing to them . Thank you Jackson Hewitt . Thank you Mrs. zohreh for your wonderful customer service . you are always so kind and professional.
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March 2019 by Fanushka xx
Did my taxes here and was helped by a very nice lady her name is Zohreh, she's awesome!!
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March 2019 by Tracy V.
I came as a walk in to file my taxes and Zohreh was very kind even though there was an appointment coming in 30 minutes after my arrival (definitely will take at least an hour). She was very kind and welcoming to me, went above and beyond to ensure that I was getting a pleasant experience. The best part, which will vary for each person, I got a tax refund yay! I usually go to H&R Block but my experience here with Jackson Hewitt was so delightful that I will certainly refer this place to my friends and family if they need to find somewhere to file. Thank you so much for your excellent service, you are so kind and detail oriented. I hope to see you again next year during tax season!
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February 2019 by Alona Q.
Horrible!!!! I was there for over 4 hours and had to tell the preparer how to do her job properly. She even inputted my info incorrectly and I had to tell her to go back and fix it. I only came here because I was prequalified on their website for the advance. At the end of this nightmare they tried to charge me over $700 for a service in which I had to teach the supposed tax pro how to do. I eventually had it lowered down to $500 but I still feel robbed. I qualified for the 50% Lyft discount and they didn't apply it. As I arrived home exhausted and disappointed from this ordeal, I received a message saying I wasn't approved for my refund advance. I was so livid I was in tears. I am a single mother and work hard for my money. If I knew I wasn't qualified for the advance I would have submitted my taxes on my own through TurboTax which was free. I called corporate they escalated my issue and made a ticket and they said somebody would get back to me this was on January 28 I called them today to see why I didn't receive a call back and they said for some reason they don't know why but they see that somebody was supposed to call back so obviously this corporation does not give a crap about their customers and it is also robbing them of their hard earned money. I also asked her how soon my return would be filed with the IRS. She told me that she saw they were being accepted as of 3 days ago with her own eyes and reassured me that I would have my tax refund by mid February. If that is the case why did I get a notification email from Jackson Hewitt saying that my return was submitted on February 11? And on top of that When I actually did my own taxes on TurboTax before I came to Jackson Hewitt, it showed that I was owed a bigger refund than Jackson Hewitt calculated. Bottom line please just do your own taxes for free this is a joke. I'm usually not the type to post such a negative review but I want to protect others from going through what I went through. Please stay away from these crooks!!!