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November 2023 by Edward Karlson
The service was good for some years that I used it but this year it's a shambles. The guy at 4095 Oceanside Blvd. said he was there only on Wednesday but I tried all to to find someone there and I tried to leave messages on an indistinct answering service. I must be overdue on my tax return and after I get it straightened out I will find another tax service next year. I can't understand how the service went so bad after years of it being good. My review is supposed to be one-star, not three.
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September 2022 by Jan
Not going here again sorry the man was nice and all but messed up my taxes so bad. Had to do another form and wait couple more months to get.
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August 2022 by Janet
Not going here again sorry the man was nice and all but messed up my taxes so bad. Had to do another form and wait couple more months to get.
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August 2022 by Amy Shumway
I don't what the hell I paid $700 for because it's now August and we have yet to see our return. Infact the IRS wrote us saying that there was mistakes made filing. Um, isn't that why we paid to get our taxes done?We were told a certain amount was being refunded to us by our tax preparer , and now the IRS says we might not get anything? Again, what the hell did we just waste money and time for with Liberty? I feel ripped off especially now that no one is answering their phones.Beware!
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June 2022 by Todd Sovern
Sabrina spelled my last name wrong on my tax forms. It's been over 7 months and i still have not received my refund. Now they're not answering the phone.
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September 2021 by Carlos Rivera Jr
Sabrina is very nice and very helpful with my taxes. Although I have used Liberty Tax Services for the past 5 years, this would be my 2nd time having her as my tax representative.
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July 2021 by Janine Shideler
You have to leave your message and number...then you can beg them to call you back but they won't... is a waste of time. 2 tears in a row, forget it!
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July 2021 by Carlos Rivera Jr.
Sabrina is very nice and very helpful with my taxes. Although I have used Liberty Tax Services for the past 5 years, this would be my 2nd time having her as my tax representative.
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February 2020 by Britty K.
Siempre Tax or Liberty Tax? Not sure. The sign says Liberty, but Yelp states Siempre. I called this morning to schedule an appointment for today at 12:30. We showed up to be greeted by one guy who said we'd have to wait over an hour cause he was helping a client. I let him know we had an appointment but he stated she was his only appt for that day and asked if I called the hotline number or their actual number. I told him I called whatever number populated on google. As I look over, their window sticker also shows the number I had called. Without apology he says we have to wait an hour or come back. Finally once it was our turn, he said he was only here til 2 and his coworker would take over, but he'd get us started. His coworker comes in a little early and the guy starts telling him how his coworker got them both in trouble since he worked OT and started giving him a hard time. I don't think that's an appropriate conversation to have in-front of clients??? He started asking my bf if he had insurance, which he does however it is under mine and we had just signed him up the end of last year. He asked if we had received a form which I said no, however he kept asking my bf. He said he was unsure and the guy rudely said it's either yes or no, I need a clear cut answer. Ummmmm excuse me? I had just told him no, however he kept feeling the need to repeat all of his questions, literally 3 or 4 times. Point is, appointments aren't honored. Customers and coworkers aren't treated with respect. Will not come back to this location.
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February 2019 by Joe John Martinez
Just filed my taxes and I will say thanks to Veronica and her teams at Siempre Tax I got the most money I could possible get back. Super nice staff here at the Oceanside office. Starting with Sabrina and her awesome team of Shasta.
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February 2019 by Ashton Wright
This was our first year doing taxes as a married couple and filing with this office was such a good idea! When we had questions they were very thorough and honest with their answers. All of the staff is very charming and easy to talk to. It was nice to know that our finances were in good hands. I highly recommend coming here! I know we will for the next serveral years!!!
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February 2019 by Blanchie Castro
I have the best experience with Shasta . She's very welcoming and makes it easier for us to deal with our taxes . Great and clean environment and kids friendly . We've been seeing her for 3 years now along with my family to do our taxes and she's been a great help for any questions that we need. I truly recommend her and their staff they are amazing.
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February 2019 by Crystal hernandez
I couldn't be more pleased with the care and attentiveness while handling my taxes. Shasta made me feel comfortable and confident, as if I were family. Thank you for helping me get the most out of this experience yesterday.
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February 2019 by penny de la fuente
I have filed my taxes here for years and will continue to come back because of the great customer service given to me. Thank you for being so flexible with my schedule and for being so helpful.
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February 2019 by Joe P
My last year coming to this place. They charged me almost 400$ without the $50 incentive.
