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June 2024 by Miriam Lopez
Hadn't been in Michael's for a while, but that's where I was able to find the yarn I was looking for. Self check out was very easy......can't believe they don't have a human cashier.
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June 2024 by Jose A M
Order art supplies online , they had it ready within an hour.
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June 2024 by Yared Mayorquin
I love Michael's. You can never go wrong. As a teacher, this is the main place I go to get all of my supplies for special crafts for the kids. Even when the other craft store came to my area, I continued going because they always had what I needed.
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June 2024 by Paul Cruz
Great selection of craft materials and good prices.
I recommend it.
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May 2024 by Guy Larsen
It's really the ONLY place to go for custom framing and employees are always helpful
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May 2024 by Erin Wolff
Clean store with Lots of stuff!
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May 2024 by Linda Payment
Didn't have everything I wanted but ended up getting something unexpected and using it for a costume and it was perfect. Friendly staff.
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April 2024 by sara rodriguez
Great syore
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March 2024 by Mike C.
Had 3 pieces framed and Matted 2 were very good. One the matte covered some of the details in the painting. Went back to the framers they said sorry can't fix it hmm ok. I'll go elsewhere and they fix it I'll repost and possibly remove another star.
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March 2024 by MARK JORDAN
Poor customer service. It took quite a while to find someone to help me find what I was looking for. When you go to check out, NO HUMAN INTERACTION. You are forced to use impersonal self check out. Forced to figure out the machine while the clerk stands there, making you feel like an idiot if you have questions.
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March 2024 by Pamela Firnstein
Good location!
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March 2024 by Rachel Elsesser
A lot of good sales going on right now. Help was readily available when needed. Always a great selection.
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March 2024 by Sushicatlikes_ Boba
Found things I needed, nice staff, great place, 5 stars.
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March 2024 by Kenneth D.
I brought 2 pieces of artwork to be framed. I got a price and picked out frames and told them to proceed. I know framing can get very expensive at local places but couldn't find a mom and pop shop to go to so I settled for here. it was top dollar. I figured ok, top dollar I should get top notch service. two weeks later I come back after they called me and was showed the pieces and was extremely disappointed. The frames were both damaged after they said they were quality checked. Even the matting was flawed so they sent them back. I stopped in two weeks later to see what was going on and one piece was done and they had issue with the other. So I grabbed the one and waited for the other. two weeks later they called me and said to come back again. The larger piece was done. I came back and there was some sort of rainbow going on from the glass being cut improperly and the matting was damaged. So the manager held the piece up for me out of the lighting and said this is how you view it. I said there was no lighting and I can't see it properly, so I took the piece and laid it down so the light would allow me to see the flaws. she gave me an attitude and told me that's not how you look at it. she saw the imperfections and insisted it was the best they can do and if I wanted perfection she insinuated I wasn't getting it there. I called my lawyer and he said give it back until they get it right. She explained to me that they were loosing money and she's only going to have it done one more time after that they are giving me my money back. Bottom line profit over people. I found out they replaced the glass with an upgraded glass to make up for the sub par work and it was cut improperly. So they gave me back the original glass and told me to take it or leave it with the scratched matting. Big corporations where customers come last. It's a shame these big guys put the little guys out of business. And the manager making excuses for the crappy work. So disappointed. I'll never step foot in this place again. And it won't matter to them. Customer service is a thing of the past.
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February 2024 by Tom G.
Zero Stars! I paid over $500 for a 42"x28" custom frame less then a year ago which has separated at the corners. Michael's does not accept responsibility for this. Do not buy a frame from Michaels.
