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April 2020 by Janelle O.
We have gotten 3 of our dogs trained here & because of their amazing customer service & connections with our dogs we board our dogs here whenever we go out of town as well. Every single time we come in to the front office, we are greeted with smiles & with a genuine "how have you been?" Anthony & Julie are our personal favorites. They always make sure our dog is happy & well accommodated. We rescued a pit bull that was a bait dog in a fighting organization, she was very hard to handle at first & we are extreme helicopter parents with her, PPR is the only place we have ever felt comfortable leaving her at & trusting that they know exactly how to handle her. We couldn't be happier with the services offered here. I'd recommend anyone to use them without thinking about it for a second. Thank you for making being a dog parent so easy!
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February 2020 by Jasmine H.
This place has changed our home life for the better! I rescued a 8 week old pit bull a year ago and made a commitment that I would never ever give up a pet. Honey, our dog, is the sweetest and most loving dog I've ever met but she's a little crazy and hyper and doesn't understand social cues from other dogs. By 7 months old She was unmanageable when I would come home from work and I just didn't know what to do. This dog made me cry all the time... until Julie trained her. Now she is just as sweet and loving and hyper but she is the best listener ever! She stayed for four weeks which was so hard not to see her for that long but it was the best decision I ever made! Thank you specialty dog training for helping Honey be her best!
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January 2020 by P K.
We have had our Great Dane at Pacific Pet Resort on and off since June 2019. They love her like she's their own. The services and atmosphere there are top notch!
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May 2019 by Patricia G.
I was so incredibly pleased with the grooming service I have a Chihuahua that has a coat like a mini husky and they did an amazing job thinning out his coat this is going to make both Jimmy Smooches and I very happy, very friendly, knowledgeable will definitely be back
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March 2019 by Tri Bliss
Terrible customer service
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February 2019 by Ann Kelly
Since taking over from Oceanside Pet Hotel these people don't care about you or your pet, and hide under the false pretense that they care about veterans. They want your money, bottom line.
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January 2019 by Kendall H.
I don't love this place because when first boarding here for the daycare they were not honest and forthcoming about how they don't let your dog stay in the open play area for the entire duration of their stay. If they had been transparent about this policy they would be receiving a higher rating. Upon picking my dogs up I noticed they weren't being brought in from the park portion but rather the boarding/runs portion. It took me inquiring about why this happens for them to tell me that dogs are periodically put in the boarding portion throughout their stay, for up to hours on end. I'm disappointed with this policy because I have a high energy dog that needs the all day exercise. Unfortunately it's the closest dog daycare to me so I'll continue to use their service when needed.
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January 2019 by John W.
Just moved into the area, found this place, nearby, staff was friendly, and showed true care and love for my dog, took him in for bath, they did a great job, and very reasonable prices.
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January 2019 by Norma Barragan Gervais
My Joe has a first day there. He did great. They are kind and he’s very nervous if you know how border collies are. But he had a great first day.
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December 2018 by Gerri Beth B.
Wow!!! Janetta is an AMAZING groomer!!! She gave my labradoodle a PERFECT cut....with all the extras too!!! Clean feet (no more burrs or foxtails for this big guy!!), plucked ears, great nail trim and MUCH more!!! Couldn't be happier!! Thank you Janetta!! We will certainly see you again!!!
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November 2018 by Cheri N.
Thank you Graham and staff at Pacific Pet Resort!!! I sent out an inquiry on Saturday morning for pet boarding near Oceanside for my dog while we were evacuated from our home in Thousand Oaks. Figuring we needed to get away from the smoke, we decided to drive out towards San Diego until the evacuation orders were lifted for our area. The owner, Graham called me to offer boarding for the next two nights at no charge to help us due to the fire. When we brought Sunny in that afternoon, they had already called our vet to verify his vaccinations and he was quickly checked in. The lady who checked him in advised that they would bathe him as well free of charge. I picked him up two days later and he was very happy to go home but we could tell he was well adjusted and well cared for. Thanks again!
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September 2018 by Lindsay B.
Super inconvenienced by their lack of communication. Previously took my dog to 24 hour dog daycare, due to moving attempted to take him here. Called ahead of time to discuss drop off and boarding for next month- all set bring him in Wednesday for daycare. Came in and suddenly am told they won't accept him until 8am... which is when I have to be at work for a 12 hour shift so obviously not waiting. VERY disappointed by this. They should really retrain individuals who work in the office and answer phones for clarification - or figure out how to literally copy a piece of paper to show vaccines. Wouldn't leave my dog here now- wouldn't trust them.
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September 2018 by Kyle H.
I had to deal with Anthony a couple days ago and he was soooo rude!! Idk how someone like this could run the front desk! His costumer service was ridiculous and obviously didn't care about his job. Whoever runs this place needs to find someone else to replace him. Extremely unprofessional and left a horrible taste in my mouth.
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June 2018 by Melissa K.
I left my 1 year old rescue here for 3 weeks of on-site training and was thrilled with the results! The staff listened to my needs and sent me regular reports along with pictures and videos of how my "boy" Bodie was progressing. It was tough to be away from him that long but the results were well worth the investment and time apart. Julie was our trainer and she was amazing! I highly recommend her for your dog's training needs. Bodie made a forever friend in her :) The facility is always clean and well organized with well designed outdoor training areas for the dogs. I felt safe leaving such an important part of my family in their care. 5 stars!
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April 2018 by Denae P.
Such a friendly and knowledgeable staff! I went to eval my doggo for the two week camp and they were nothing but helpful and patient. They answered all of my texts from their personal numbers. We ended up choosing a different training facility only because of the ability to make payments rather than dropping 2k (minus the down payment) at once. If I had unlimited monies, I'd give them my business for sure! Their service dog program is AMAZING, but I can't afford that either. Service dogs aren't cheap, I know, but finding somewhere with payment options was very helpful for my situation. Their grooming is GREAT. Highly recommend. Took Bronson there a couple months ago and they are SO HONEST that it blows my mind. I had never had him groomed, nor any of my pets groomed for that matter, so I had no idea what I was doing. Asked them to do all the standard stuff and his nails because I figured that's what I needed to do, but when I picked him up, the guy at the front went over all of the things that they did with him and told me that his nails were totally fine. He said they buffed Bronson's nails but didn't charge because it didn't need to be trimmed or anything. I wouldn't have known the difference...they could've charged me for like nose cleaning and I wouldn't have known if it was a real thing or not. I gave them my homemade treats to give to B since he's super sensitive, and I'm happy that they checked if it was ok to have other treats. I appreciate the honesty and their great customer service. I will be going back for dog sitting, grooming, or anything of the sort when I need it.
