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December 2023 by jose colon
Very informative on information
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December 2023 by Anthony Ramirez
Terrible customer service. Daniel needs to get his opinions out of the way of him doing his job. Terry was too busy not working and looking at a car to help me out at first. The worst O'Reilly I've been to.
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September 2023 by Candace Delbo
After a fender bender, I stopped at O’Reilly to ask about autobody work. Antonio from O’Reilly auto parts was very kind to help me find the right guy late on a Saturday. Though I wasn’t a paying customer, so to speak, Antonio took the time to help and assist. Thank you, Antonio! You are a kind, knowledgeable guy. I will return to O’Reilly for future automotive needs because of you. Highly recommend!
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September 2023 by Lucciano Chord
Antonio is my guy, he's super helpful and friendly. I needed a tool and he was very proactive in looking it up for me and getting it ordered in the same day.
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September 2023 by Mehrnaz R
The manager Antonio, he is not helping.I had a jump starter but it did not work at all. When I came back to return it and I told him it does not work even I charged.He said with very bad and rude attitude we don’t return it. And even he saw it it was not used at all and completely brand new on box.This is absolutely crazy. I would give this store zero star if I had that option. So mean so rude and bad service.
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July 2023 by Gabriel Moreno
Had to get the code read for my moms car. The guy helped me out, printed the sheet out and gave me some helpful troubleshooting tips. Experience was great here.
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July 2023 by Emily C.
Kinda weird vibes even if ur just going to buy stuff it's hella weird they lied about the battery bein bad
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July 2023 by Pete Dahl
The folks at the O'Reilly by me are as knowledgeable as they are patient, especially with a guy like me who comes in thinking he knows what's going on with his car (hysterical). The prices are as good as anything auto related is these days. And they are always willing to come out and tell you why the Check Engine light is on, no charge.
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July 2023 by michelle jefferson
They sold an open bottle to us. When going to return it with the receipt, oreilley wouldn’t take it back because it was opened. They didn’t check to see if it was opened or not when we bought it and now we’re out the money for it. This is bad service. Only the manager is supposedly allowed to return things that have been opened not the other employees. Everybody should be able to return no matter what. Now we have to make another trip to oreilley and talk to them again. This is irritating majorly. Waste of gas etc…
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July 2023 by Jay Stevens
Antonio went above and beyond, amazing customer service, thank you!
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June 2023 by Cindy W.
I went to O'Reilly's on Plaza Drive in Oceanside for an air filter. Firestone said mine was dirty and would be $100 to replace. Even though I can't even change a tire, I thought I'd youtube it or something. I was hoping whoever helped me wouldn't be condescending since I'm pretty ignorant about cars. I was in luck. I believe the person who helped was named "Guy" (I forgot to ask, but it was 6/5/23 around 7:30 p.m.) and he was so nice. I ended up getting new air filters for inside and out, plus a new windshield wiper (I have a Prius and they charge like $55 to replace). I asked "Guy" if they just snap on, and he said he'd do it for me. He also replaced both the air filters. It was such a relief. I assumed I could figure out how to replace these parts, and after watching Guy, I'm pretty sure I could do it myself next time. But he was so nice and I'm so grateful! Plus, it was less than $100 for everything.
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June 2023 by Greggory Park
The sourced a rare part for me and had it in my local store the next morning. Amazing, knowledgeable staff there.
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April 2023 by Julie Johnson
Clean. Stocked. Knowledgeable staff
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January 2023 by Wayne Mandelbaum
Young man named Mike, went above and beyond in helping me out. I will make it a point for any future needs to see these guys. GREAT SERVICE, which is hard to find these days.
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November 2022 by John Stuart
Good service, knowledgeable counter techs, a little more money than Rock Auto online but you get your stuff the same day
