PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for pets. The store has a wide selection of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers can shop online and pick up their orders at the local store within two hours. Many locations provide services like dog training, pet grooming, pet boarding, and adoption. The PetSmart on Marion Road is noted for being clean and accessible, with helpful staff and reasonable prices. Customers appreciate the organized layout, making it easy to find products. Grooming services receive mixed feedback, with some customers praising the grooming staff for their excellent work and care for pets. However, there are complaints about appointment scheduling issues, particularly regarding last-minute changes in groomers. While some loyal customers have experienced difficulties in recent times, others continue to have positive experiences and recommend the grooming services. Overall, PetSmart is recognized for its vast selection and dedicated staff, although some customers have sought alternatives for grooming needs.
Genuinely best service ive gotten in any store. The manager went above and beyond in helping me purchase a new litter for my cat. Totally went out of his way to help me. Would give this 10 stars if I could. Will definitely be back.
March 2026
We've been here several times. The staff is so nice and helpful. Best part is the store is clean and doesn't smell. We've been to some rough pet stores before. Prices are good and parking is easy in and out.
March 2026
Nice clean store, the groomer Lindsey always takes care of our doggie always doges a great job on him..
