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March 2024 by J.V. Q.
Alicia the manager needs training in proper customer service. This was by far the worst experience I've ever had with uhaul. The manager was extremely rude. I called to see if I could change my reservation, so I could drop it off at another U-Haul location. The person I was on the phone with Max, was very helpful and polite. however I could hear Alicia yelling in the background " don't do it" and " I will make sure he gets charged" in what seemed to be a threatening manner. Not to mention they refused to give me the exact amount I would be charged if I left the trailer at another location. I had plans to rent more stuff, but I absolutely refuse to use this location ever again. zero stars.
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February 2024 by Matt Kas
I had great experience renting motorcycle trailers here
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January 2024 by Jess R.
I always get good customer service when they refill my large propane tanks you don't have to go up to the front to pay you can pay by card at the refill spot
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January 2024 by AJ L.
These guys are great! robert max and ky. super helpful and friendly. i've rented from them many many times.
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December 2023 by Andy Fesler
Staff was great and very helpful.
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December 2023 by Liz T.
Horrible service, horrible communication, horrible attitude both in person and over the phone, Alicia the store manager is by far the most unprofessional and rude person I've dealt with at "ANY" establishment, if I could give a 0 star review I would, customers please beware and search other options prior to this location Alicia (760) 429 8130
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November 2023 by Navwife Carter
Make sure your check the mileage of the vehicle before leaving the rental place and check it when you returning. We got charged for a wrong mileage. They charged us for 30 some miles. But we calculated its about 12 miles total trip. Big mistake! UHaul at S Coast Highway. Rented a box truck for less than 3 hrs and it’s pouring rain 11/15/23
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November 2023 by Valerie Lloyd
The line doesn't move, only 1 employee. Time is money and when you reserve online there should be expedited pick up.
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October 2023 by Margaret W.
Thai was awesome! We came in after making a reservation the same day for a one way. Thai was working the front desk and I must admit, he was one of the most pleasant people I've come across! Husband & I had a wonderful conversation with him, as no one was waiting. He's a good kid! Give him a big fat raise!
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July 2023 by Ashley Bacco
Lazy. Wouldn't take cash because they opened late and the Manger couldn't be bothered with opening a Til. LEARN HOW TO RUN A BUSINESS.
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July 2023 by Ashwin Premraj
Beware they underfill the gas and say it's full. Rude staff as well except for David, he was pretty courteous
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July 2023 by Tom Andre
Easiest truck rental ever! Filled out the details on-line, walked in and drove out in 10 min. Thank you for making my day.
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July 2023 by Stephen T.
Excellent service filling my propane tank in my RV! Bravo!!!! Not sure about the low number of stars but for me this was a win!!
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July 2023 by Charles Seiler
I am homeless because of your outrageous prices and nonexistent community. I am tired of hearing about you, seeing you, the poor or whoever move into a worse situation while I am homeless. No one cares about the Homeless or poor; if I could I would report every community member for not helping in general. You have a place to live, a free place to live, places to live for free while I have been homeless for twelve years and you expect me to be happy?
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July 2023 by Sea Hawk
Great staff! Efficient and very courteous.
