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March 2024 by Zahara Bar David
Super fast and efficient.
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May 2023 by joe g.
It's hit or miss. If Dylan is there to do the install it all works well.If he's not, manager does not bother to call those with reservations to cancel.Double check everything you do with the and make sure to call before you go, as the management cannot be trusted to treat customers well.Personally, I would recommend Warners, where they are good, reliable, trustworthy and who know how to run a business and understand customer service.
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March 2023 by Karl E.
Absolutely the best U-Haul location I've ever visited. The staff was so nice and friendly and welcoming. They allowed us to refill our freshwater tank on our RV. And made getting propane so easy.
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March 2023 by Nanci B.
I have consistently gotten the absolute i've ever gotten in my life from any company. I have spent thousands of dollars with this Uhaul store in the last six months. I went yesterday to get some dish packs for packing. I'd called, and they said they had them. I arrived, and then didn't have them. I asked the woman helping me if she could call another location to see if they have them. She said "No, you can call them". When I asked to talk to a manager, she said, "I am the manager". Went there today. The line was out the door. One person working. Stood there for 15 minutes, no help. Then one guy working the counter left while all of us were standing there. Shame on you UHaul!!!!!!!!
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February 2023 by Rif B.
I rented a car trailer and drove away but within 30 minutes the plan changed and I returned the trailer. The great people at U-Haul returned my rental. Totally unasked for or required. I love sharing experiences of kind, caring, and ethical behavior. I will give this location all of my future business!
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February 2023 by Rene F.
Staff at the Coast Hwy location in Oceanside are awesome and super friendly. They go above and beyond to help you and they make you feel like family. So far my favorite UHaul in Oceanside.
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January 2023 by B N.
Went to Uhaul on Oceanside Blvd. Oceanside Calif. to refill 1 lb propane tanks. The girl that came out to refill the tanks said that she could not refill them because she did not have the adapter. I responded that I have had the tanks filled at this Uhaul before and that she indeed had the adapter. She held up 3 adapters and said okay which one is it? I told her that I had no idea as I do not work here and it isn't my job to figure it out. Just try each one and see which fits. Like a 2 year old throwing a tantrum she proceeded to throw the adapters down and said, I am not going to fill these. I said a few choice words to her and went to the office to complain. Apon entering the building I found out that the rude nasty girl that was helping me was the manager. Are you kidding me!!!! She was the manager so there was no one to complain to. I went back outside and said, so your the manager?? And she said yes. I again had a few choice words for her and told her that she was a mean nasty b**** and that she had no business being a manager. She has zero communication skills. She giggles like a 2nd grader and makes snide comments. Worst of all she has zero respect for the patrons that pay her wages. Shes a childish, mean, rude and nasty giggling b**** and should go work at Walmart cleaning bathrooms and sweeping the floors at night when there are no customers there. Because of this nasty little girl, I will never return to Uhaul until she is found out and fired. If she treated me this way she is doing the same to others! I will get her name and post it later.
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September 2022 by Amanda K.
Don't make a reservation to move your belongings OUT OF STATE and expect to have the trailer you RESERVED to be there when you go to pick it up. Because apparently if someone eelse physically shows up and says they need that trailer they just give it to them!!!! Then call you and say they can't provide you with a trailer you reserved for your OUT OF STATE MOVE!!!!!
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August 2022 by Lucian L.
Poorly managed, employees are not trains at all. I called 4 times and only got the National call center. They called direct on the "hotline" to get someone in the store. They assured me someone would call me back. I knew they would not. 5 hours later I drove down to purchase a 2"x 12" hitch extension. The person could not figure to to ring it up and kept calling it a hitch, again no training.MANAGEMENT- if you want to grow your business two works of advise-1. Answer the phone2. Train your employees I suggest people use a different location with better reviews, save yourself the total frustration.
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June 2022 by Harry C.
HUGE thank you to Alicia M.! I had literally the worst / longest drive to return a trailer to her and not only did she make me feel at ease, but corrected my bill and was very pleasant and took care of me even when I arrived near closing time.
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June 2022 by Rob R.
Great customer service. Had hitch installed here. The vehicle was in and out on time. Helpful, friendly, and knowledgeable staff.
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June 2022 by Roman Vasilenko
Scheduled a hitch installation, waited for a week to only learn that they didn’t even put it in the system. Unacceptable. I won’t use (try to use?) services here again.
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May 2022 by jessica n.
My experience was great at this storage facility. I got a very clean storage locker at a reasonable price with easy access, billing was seamless and customer service was excellent. Alicia, the new store manager was so sweet and followed up on my small issue very promptly. Thank you !
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March 2022 by David Young
Well stocked store with experienced and pleasant staff.
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November 2021 by john traore
Helpful workers