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February 2024 by N S.
Wells Fargo here's another you can add to your list. Zero stars, zero customer service, zero people doing their jobs. Waste of time , literally. As a customer, the only thing I expect, at the least, is for you to have a decent attitude and be helpful. You think when I'm doing business I want to walk into your bank and have to play games with your rude employees. Alicia, congratulations, you are, by far, the absolute most unprofessional and rudest of them all. And "Mark" my words, I will take my money elsewhere, as should everyone else reading this.
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January 2024 by Ruben Vasquez
No walk ins for bankers ...only place that does is in escondido and Vista civic center
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December 2023 by Diane N.
Nada went above and beyond to help us today!!!! She was welcoming, kind, told us what to expect and put in extra effort! Thank you!
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November 2023 by Carmen Gonzolez
Wow! Ben went above and beyond and the knowledge is power. I will never change banks for this specific reason. Knowledge is absolutely power.Thanks wells Fargo for hiring pros like this that go above and beyond.
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November 2023 by F
Very accommodating fast service thank you Ben and all members
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September 2023 by Elizabeth Mosley
Locations not close by. Closed Saturday and Sunday. They close too early Monday through Friday
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August 2023 by Oscar Perez
Worst bank to work with. I have been a member for 13 years. I deposited a check from my employer just like I have many times before and they decided to put it on hold for 13 days. I already received proof that the funds were taken out of my employers account, but simply because Wells Fargo felt like it. They placed the check on hold for 13 days. They already have the funds but refuse to give it to me. When I called customer service they said there was nothing they can do about it. They have by far the worst customer service I’ve ever seen. Stay away from this bank.
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April 2023 by Holly Dale
Ben Cachet Bank Manager provide me with excellent service both times I had issues that needed to be resolved.
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November 2022 by Ayaka Miyazawa
I am very happy to open my bank account here because people are very nice! I would love to come here again! Thank you Ben!!
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September 2022 by Leonard K.
Zero stars if it was allowed. Wells Fargo on vista way is the worst. no customer service as reflected by the teller & the manager. cashing in rolled coins and then counting pennies when you have well over $100k in their accounts plus accounts since the 1980's. Risk of loss is 0. Time consumed was 25 minutes, that we will never get back. Explanied it's our policy. Yes it is time to leave. AVOID at all costs!!! Enter at your own risk.
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September 2022 by Lawrence Ti
Ben Cachat provided immediately and stellar service on my issue.
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February 2022 by Kevin Kaufmann
Great service! Made me forget I was dealing with Wells Fargo.
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February 2022 by N D.
They do foreign currency exchange but only for current account holders. I refuse to open a new account with Wells Fargo because they messed up my finances back in 2012 and were open up illegal credit cards under my name.
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January 2022 by Paul Cruz
Best bank in the world.Employees are great and very helpful.
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September 2021 by Joel O.
I miss my local branch of Wells at food for less. They really tried to get to know you and were very quick at waving unnecessary fees. Here I get push back on fees and not much effort on personal touch. They are nice, don't get me wrong, but the service levels are lower. They get the job done. The lines are often slower than they should be.
