-
March 2024 by Barbara Connelly
Phil was super knowledgeable, helpful, and patient with all my "old lady" questions!! Solved all my phone issues in zip time! What a gem of a store! Clean, organized, and lots of staff ready to provide awesome customer service! Thanks again!!
-
February 2024 by Judy Walker
Kirk was so knowledgeable and extremely helpful. He was so pleasant and patient with us.
-
January 2024 by Sean Morham
Shelby rocks!!
-
December 2023 by Brad Erickson
Seriously? Verizon is asking me for a review? CAN I GIVE NEGATIVE STARS? After having a "student plan" that eventually became $140/mo I switched to Mint at $240/year. I am an idiot for putting up with them for over 3 years.
-
September 2023 by Alan Snitzer
Kody was helpful, friendly, knowledgeable, and was able to suggest the best products to meet my needs.
-
August 2023 by Dianne Ulyon Bullard
New manager Kody is excellent as a warm, helpful salespersonI hope he can improve the service attitude of sales woman who is regularly there. She is very bright, but does not volunteer helpful tips.
-
August 2023 by Alyssa Forehand
Shelby is so informative, and transparent when it comes to value, cost, and best ways to maximize their services for your lifestyle! I appreciate her patience with all my questions and was blown away by the in depth knowledge she shared about everything. This woman knows how to run her store, value her customers and provide them with all the bells and whistles.I walked out feeling so confident about my purchases and upgrades, time and time again she has consistently delivered! I hope her company is aware of what a hard worker she really is!
-
August 2023 by Linda Ankney
Shelby was so helpful and knowledgeable it was a pleasure wirking with her!
-
July 2023 by Lucy Grace
I like the Ojai store. It is not as crowded as the stores in Ventura and is pretty well stocked. The salespeople are generally pleasant and knowledgeable.
-
May 2023 by Nancy Hill
Shelby is always the biggest help will be back Everytime for her.
-
May 2023 by Veronica Chala
Excellent Customer service great experience
-
April 2023 by Rick Bisaccia
There were a lot of things that went wrong with this whole transaction which ended up costing me more money than I wanted to spend: defective and unnecessary screen protector and I had to pay $120 to a computer store to get my data transferred after this location didn't do it properly. I found out later, the same thing happened with the data transfer with my wife months earlier at the same store location.
-
March 2023 by Riccardo Bisaccia
There were a lot of things that went wrong with this whole transaction which ended up costing me more money than I wanted to spend: defective and unnecessary screen protector and I had to pay $120 to a computer store to get my data transferred after this location didn't do it properly. I found out later, the same thing happened with the data transfer with my wife months earlier at the same store location.
-
February 2023 by Cathy Snyder
Very helpful and patient staff at the desk.
-
February 2023 by Jennifer K.
Worst customer service ever. I went in there this evening 2/7/23 just to get feedback regarding a charger I bought there a few months ago and to find out why it was no longer charging. I didn't expect a refund. I didn't expect an exchange. What I had expected was some genuine feedback from a professional since I am not tech savvy at all and since I was told when I bought the charger, that it would last for a few years, not a few months. Instead, I walked into an empty store and to a sales rep in the bathroom, with the door wide open, talking to one of her friends on the phone, on speaker, laughing it up like two girls do on their on the phone, but on their own personal time mind you, meanwhile I sat out there and waited. She finally came out and when she did, she acted like I was taking up her time and gave me the feeling like she wanted me to leave asap so she could get back to her phone call in the bathroom. She told me the charger was not purchased from this store, which it was and said if I had any issues with it to call the company that made them. She then went back in the bathroom, while I was still standing there and went back to talking to her friend. The conversation was still on speaker phone and now they were swearing. She knew I was still in the store. I started looking at other chargers, just to see if she would come and help me. She did not. Since she saw I was still there, she took the phone off speaker, continued talking to her friend in the bathroom and then started to brush her teeth. I guess maybe their sales reps live there as well? The whole experience was very disheartening. I was even thinking of switching my services from ATT to Verizon and upgrading my phone. She really missed out on a good sale tonight. I can only hope management sees this and does something about it.
