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January 2024 by macaveli22 C
Bought an armorers kit, was missing a piece (front sight tool). I emailed them directly and got a response very quickly, and was sent out the missing item. Definitely would buy from again!!!
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November 2023 by Jake Coonrod
Said I would leave a review, So here I am. The company has amazing and refreshing customer service. They have gone above and beyond for me and I will recommend their business to anyone who appreciates good products, fair prices, and great customer service.
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May 2023 by Richard Davis
I was in need of mounting hardware for a 10” M-Lok AR hand guard. I sent a message asking how I could acquire it. I got an email within a couple of hours asking for my address and verifying what I needed. After replying with my address I got an email with tracking number later in the same day. I received it a few days later.
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December 2022 by Chris Kirkland
After buying a M-Lok rail system for my 870 was in need for threaded receiver pins to complete my installation. After emailing, receiving installation parts and a phone call I can definitely say the team at Aim Sports is right on point. So any negative feedback one might hear or read about this company is just what it is when one reads reviews. And kudo's to Mr David Grant two thumbs up Thank You, for your actions has made a lifetime customer.
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October 2022 by Jeremy W.
I was called about a job and the hiring manager told me he would call and I would interview on a certain day so I paid for a sitter and waited for his call that never came. The company has good products but lacks in good management that will follow through.
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June 2022 by Gordon B.
I bought a used rifle a couple years ago with an AIM scope. I took some friends out to the range last December to teach them how to shoot (1st time). I misplaced my elevation turret cap. Couldn't find it upon returning to the range. Couldn't find this on eBay, Amazon, any market place. I reached out to AIM and got a hold of a nice gentleman named Joe M. He told me that was an older scope but he might have something around the warehouse. He then asked for my address. I let him know if he found anything to please contact me and I'll gladly pay the shipping. Next thing I know the turret cap arrives and Joe from AIM didn't want any money. I've never pursued their gear until an interaction like that. For him to go out of his way and mail me that needed piece for my scope felt like a friend doing me a favor rather than somebody I've never met in my life other than email. Also, killed a nice buck with their scope this year! So stoked on multiple levels. 5 stars for sure!!
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November 2021 by Hugo Magallon
Ryan and Joe and front desk lady were terrific people.. Excellent service. Needed a product by a certain date and they came through. Thank you guys.
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May 2021 by Chris M
Man, I can't say enough good stuff about it these guys. I own quite a few of their products because they're a great value for your money and I'm constantly looking through their catalog for new stuff since they have a wide range of platforms they support. As of this review we're still in the middle of the gunpocalypse and almost everyone is out of stock of everything. I called up their customer service (who is a live person!) and asked when they'd get a rail that I'd been looking for back in stock. They transferred me to Joe in the warehouse! How many companies still have a guy in the warehouse who answers the phone!?! Joe was awesome. He didn't have the answer right away but said he'd call me back...and did! He called me back, was able to get ahold of one and I bought it from their website. You just don't get that kind of service anymore. Thanks y'all. I continue to be a satisfied customer and look forward to the new products you come up with. Thanks again Joe!
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August 2020 by Ebher Rossi
Bad customer service. Product lost in shipping. Merchant ignores emails and management will not return calls. I would not buy from this company again. No integrity.
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March 2020 by Daniel Geer
Very happy with Aim Sports. They make a great product and Jack answered all of my questions - great customer service! Can't wait to see new stuff coming out from Aim Sports!
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March 2020 by Ken Bennett
They make very good quality parts and have provided great customer service!
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September 2019 by John W.
I have purchased 6 AIM sports scopes for my rifles based first on price then both price, quality and value. Great optics. I had one reticle slip out of plane. A quick call to customer service and without hesitation very quick turnaround time I had a replacement scope. There is no better value, quality, price or service in the industry. Great Company and products. PS. I just bought scope #7.
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July 2019 by joe Roee
Chinese products, very low quality, avoid this company, they will cheat out your money, plus will charge you 20% restocking fee, this is a bad name for this industry
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September 2018 by Loving Life777
Aim sports AK fin grip did not fit my arsenal Sam7 AK, they said it's designed for stamped receivers not milled. Yet their website does not tell you that info. So when I returned it they charged me a 20 percent restocking fee! Same with their AR fin grip, it did not fit my colt m4! Another 20 percent restocking fee! They have no compassion for us Californians who are trying to be compliant with these new California gun laws. A fin grip is the last thing I want to put on my rifles. You think they would waive the restocking fees!
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April 2018 by Field Jumper
The phone number on the website direct me to Livelinks I can't get ahold of anyone over the phone what the heck man. Had got hold of the company by using 411.
