-
March 2024 by Evan D.
Nothing but positive experiences here. Completed a PPT in a timely manner with no issues. Steven was extremely helpful and efficient both times that he helped me and went out of his way to make it an easier process for me. Thanks again, will be returning if in the area again.
-
March 2024 by Danielle P.
First time shopping with Ammo Bros. I found what I wanted online and proceeded to purchase, however I experienced a bit of a glitch with the website where my card was charged, but the order didn't go through/didn't receive confirmation. I got in touch with support and they were able to remedy the situation. I had to wait for the order to be in stock for a bit, and wasn't receiving updates because of the glitch. That was on corporate's side though. Once the order got to the store, it was smooth sailing. Everyone I dealt with was helpful and friendly. It felt a little more intimate than some of the bigger, more populated stores like Bass Pro and Turner's. It's hard to keep up on the regulations in our state, but they did a good job of explaining everything. I took the FSC and started the 10-day process. Was able to purchase extra ammo and finally got a sweet AR-15 with a scope for an excellent price! I'll be back to get some extras added to it. I'll use them as an FFL in the future as well. For now, I'm happy!
-
December 2023 by Wade T.
Solid, smooth, and friendly FFL for PPT and FSC! I've dropped in several times to help friends obtain their FSC, and PPTs. Each time, we were greeted with kind and knowledgeable staff.
-
December 2023 by Kevin B.
Coming back from Bass Pro Shops, we stopped here to check out some prices on their ammo for my guns i own. I like the price of some and i went on ahead and purchased some ammo. My first time here, so since i was in the area, i decided to check it out. Great customer service and products here. Nice place and people. Id love to drop by often if i could.
-
December 2023 by Sarah M.
As a female without too much knowledge in the semiautomatic handgun industry, and far more knowledgeable in revolvers, I truly made the mistake of a lifetime by walking into Ammo Bro's being a bit naive with too much trust. Granted, these are the "pros" I understand it was my responsibility to do the research. My experience is, when walking into an establishment of that kind, the associate is usually the best person to help in the decision making process for the patron. Not in my case. Quite the opposite actually. I was essentially robbed. My first time in Ammo Bro's and after signing in, was called by a gentleman that most likely didn't have any other intentions but to make a sale. Not to do right by a customer. I had first mentioned to him that I have a very bad shoulder (injury requiring surgery) and being of very petite stature, relied heavily upon a firearm that I was able to literally handle! Not only am I physically unable to even pull the slide back to even shoot, it's an extremely heavy gun, being a Beretta PX4 Storm. Interesting that this sales guy probably already knew exactly what he would push on me. Long story short, I'm stuck with something I can't even do anything with. It was an expensive purchase that is a waste. Although I'm sure it's a great firearm for some, what's good for some people is not good for others. I now have my sites on a Sig Sauer P365 and after California's lame 30 day wait period is over, I will be going elsewhere to purchase the firearm that should have probably been offered to me in the first place. I will never go back to Ammo Bro's and warning to all the ladies, be careful with these guys! Do your own research and don't trust the word of the sale's guys here for sure.
-
December 2023 by Gil Ped
Was hesitant because os osme negative reviews. stopped by 30min before closing. I think his name was "Landon". Great service. answered all our questions, was not rude or demeaning. very knowledgable on rifles and Ca. laws. so far great experience. Will return another time to purchase.
-
November 2023 by R. Peterson
Shady business practices. Ordered a $750 product that is on their own website and this business later tried to upcharge/extort an extra $130 and will not honor the listed price. It is still listed for $750 on their site as well. No attempt to honor the price or make up for it.
-
September 2023 by David G.
Worst ordering experience ever. I ordered two scopes with the rings on September 7. When the package arrived, packing slip states two scopes, two sets of rings. There was only one scope and one set of rims. The box wasn't even big enough for two scopes to fit in. I contacted the seller he assured me he would ship out the other scope with rings on Friday, September 15, and was shipping at second day air as I needed this by Wednesday, September 20. So Wednesday the package arrives with the tracking number that he sent me and there is no scope in the package , he shipped me a small bottle of cleaning solvent and a small bottle of oil which I did not order nor need. And still no scope I will be going through PayPal for a full refund ordering from this place was the worst experience I've ever had ordering anything online. The worst part is there's no phone number for contact for anybody within this company I Google the phone number that nobody answer.
-
July 2023 by Gilbert O.
Great customer service and knowledgeable friendly staff makes this place the only stop for all things guns. Go to Bass Pro shop if you want to get ignored for long periods of time. But at Ammo Bros they know how to treat customers.
-
July 2023 by Jessica K.
This place steals money from young women. DON'T SHOP HERE. I wish I read reviews before I came here. They refused to give me my receipt and lied to me about how much change I was supposed to get back. Utter and complete gaslighting thieves!
-
July 2023 by Michael Lan
Recently had my ar lower shipped here. It was my first time in the store and everyone was so knowledgeable and informative. The process of paperwork took a while but went smoothly. If you are a knowledgeable firearm person, these are the people you should talk to. Great costumer service over all
-
June 2023 by Matt S.
Decided to give Ammo Bros - Ontario a try based on Turner's - Ontario becoming increasingly more expensive and busy. Over the past year, I have had some mixed, but mostly positive experiences. Customer service wise, I would rank excellent. Also, I've never had to wait long (10 minutes tops) to be seen. Always greeted at the door with "what brings you in today". Compared with Turner's 'take a number', that's already a win. The mixed: 1) I used online ammo ordering (which is great), but received the wrong type (M855 vs M193). Caught the same day and had to drive back to correct it. 2) Went in (recently) for advertised *new Ruger Mark IV Target advertised for 549.99. Was charged full-price (uh oh). Called and was able to correct that over the phone. Overall? Mistakes happen as we are all human, what matters is the willingness and attentiveness to correct mistakes. I will continue to recommend Ammo Bros. - Ontario as a good alternative to Turner's - Ontario. If my review helps you, please ask for: Josh, Kyle, Andre or Steven You will be in great hands!
-
May 2023 by Rudy Rodriguez
**Weekly in store ammo sales. Sadly they never have enough to sell. They should not have items on sale if they are only going to carry 4 of them in the whole shipment. Waste of time calling different locations to check inventory and getting the run around to check back after deliveries.
-
April 2023 by Leo Neuenswander
Great staff, i did not see an assualt weapon section anywhere inside the store. Only firearms that fire a single round with each trigger pull. No military weapons, only civilian firearms. And firearm safety classes are available to keep you safe.
-
April 2023 by Shaquille Richardson
Customer service is terrible. I was sent away 3 times because of lack of information and had to wait in line every time instead of finishing the business that was already started.
