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February 2024 by Robert O.
Fat guy at the register was super lazy to help all he knew to do was click the mouse. He needs to get some steps in or his poor dietary choices will take him out. Couldn't even show me where to get what I needed just pointed at the aisle.
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January 2024 by Stephanie Quemada
Auto zone on mountain and fourth. All ? Thanks! To STEVEN, he helped me was super nice and Exquisite! He was fast ,very helpful and knew exactly what to do!
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November 2023 by Johanna Alberca
My husband and I came in to purchase a throttle body for his truck. We knew the exact one we needed and we knew the price for it. When we asked for it we were told it’s around $200 instead of $120. Jose “manager” says we must be looking at the incorrect one online and that if we have an issue, order what we need online instead of in store. Very extremely rude and unprofessional. Obviously we went with what he stated is the price and item since he said “well online you probably didn’t put your truck info like I did here on the computer.” We decided to just go with what he says we need being that he works at Autozone and his tag says manager. That’s our fault for thinking we can trust Autozone employees…. Half the time they don’t know what they’re doing. Well, we were right. He gave us a completely different Throttle body that only made things worse when we installed it. We decided to go to another Autozone where the worker there was surprised we were given the wrong item and was surprised we paid so much for it…. Finally got the right part! And for the price we knew it was supposed to be!
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November 2023 by Jay Dogg
Just went to drop off some used oil
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October 2023 by Ray Delgado
So helpful love them
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September 2023 by Melissa L.
If I could give this store negative stars, I would I showed up an hour before they closed tonight because my battery basically needed to be replace. I drive a hybrid, so I have two batteries, and when I arrived at the store, the younger gentleman there was free and I asked him if he could check my battery for me. He said OK went outside with me And first off I don't know much about cars so I expect the professionals to know a little bit more and he didn't know where my battery was and he was like well I can't help you check your battery if you don't know where it's at and so I literally had to YouTube where my battery was on my car and then when he saw my battery instead of trying to help me figure out how to check it or how to remove it to where he has access to check my battery, he basically told me that he could not check the battery because of the location and that I would have to take my whole car apart to get to the battery. He also told me that his store doesn't sell the battery that my car needed which I knew was a lie because I looked online and it showed that they had two of my batteries in stock so instead of fighting with the clerk, I just left and went to the nearest AutoZone from his store, and that gentleman saved my life tonight.
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July 2023 by Monique G
So I get there early, about ten minutes before the store opens. I did an online order for in store pick up. Anywho, I’m doing my breaks myself. For the first time ever so I wanted to make sure I got the breaks I bought online. I ask the guy to double check for me and all he did was ask me year,make, & model. I did bring in my registration slip too, thinking that he would run the vin or at least really double check for me. And there was only two customers behind me so he can’t say it was busy. I left irritated. Knowing that I might have got the wrong breaks.But I won’t knock it till I try it.The guy was really complacent and smug. Drink some coffee in the morning and you’ll feel better.The low stars are for the employee with the green hazel eyes.Other than that I got the breaks pretty quickly.
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June 2023 by Jeannette Sosa
They are knowledgeable about all things car.
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January 2023 by Manuel Mazariego
They were very helpful. Very good service.
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January 2023 by Brian Viramontes
Always good, sometimes but great place for parts ect
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November 2022 by Carlos M.
I went to AutoZone the other day. The cashier was super friendly and very polite. I had an issue with it. The manager reached out to the district manager. He dealt with the situation and hopefully it's corrected.
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November 2022 by Juan Gomez
I walked in and asked for help with some bolts and was told to go look on the rack. Didn’t offer to help, then all I hear from the female who is dispatching the delivery drivers is, “ this kid is a menso and dropped the f word at least 5 times describing how this driver is causing her delivery time to go down because he stopped to get gas before he delivered the parts. I don’t think it’s very professional talking trash about other employees when customers can hear you. Customer service is lacking. 11/18/2022 11:07 am
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November 2022 by Ari Newman
Employees did not know the difference between carburetor and fuel injected hose..I had to tell them...employee that tested the battery thought the hood would just pop open when I pulled the handle..nope you got to work the lever
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September 2022 by Nora G.
I went to return an item that i had bought maybey a few weeks back , I had my receipt and i payed cash and they would not return it becuase they said the purshase was not coming up in there system which i never heard of but i tokd them if ibhave my receipt with the proof that i bought it why wouldnt i get refund or a store credit they said that was store policy so i ask to see the store policy and they said it was posted outside the entrance door i went to look and for one it was not visival or readable so i ask for the manager and there was no manager i ask for the number for corporate and they couldnt find it, they were very rude and not helpful at all very unhappy with the customer service
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September 2022 by Linda Jimenez
AUTO ZONE IS THE BEST JESSIE WHO HELPED PUT MY BATTERY IN MY CAR WAS SO KIND AND PROFESSIONAL THANKS AUTO ZONE
