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November 2023 by Janet Jones
This Store had everything Good the quality of the Items in the store was over the top for me. The furniture, Dining room table beds. Christmas decorations Crystal gifts, High quality foods. I love this store. It's a must see store. Ontario location awesome
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November 2023 by Steven Stahl
High prices, I don't really see anything special about big lots anymore.I do remember when prices here were fair, but those days are gone.I liked pick n save.
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November 2023 by C M
Friendly, helpful service! Thank you Big Lots for caring about customer experience and providing great customer service!
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November 2023 by JOHN DAVIS
A lot of great stuff at good prices
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October 2023 by Janneth R.
Management let me in to return an item during the last TWO minutes. They were locking up and let me in. Thank you!
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October 2023 by Elizabeth Sanchez
My experience with Big Lots was awesome I must say Big Lots has come a long way. I would like to thank the furniture manager by the name of Jim for all his help we appreciate great customer service. Now I hope that my five piece dining table last a very long time.
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September 2023 by George Martinez
This is a " Happy Place" for my wife and me. There is a plethora of selections. Food, kitchen items, food for humans and pets, soda, furniture, and my favorite items, holiday decorations. Check it out before the upcoming holidays are here ??
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August 2023 by Eric Rascon
I called ahead and checked if they had a item. I showed up 20 minutes later and I was told they don't have it.
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July 2023 by Dianna Garcia
Customer service is ridiculous. Selected emailed receipt and it took over 15 minutes to be send to me. Manager up front was useless because she said her system wouldn't allow her to print it and look it up unless I brought something back for her to scan.
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June 2023 by Ramiro Ortiz
Found great low price deal on hygiene products
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June 2023 by Lisa Lestock
Didn't find what I needed but it was ok place to shop
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June 2023 by Merriam D.
I was just at this store location "Ontario Mills pkwy"Picked up various items that I can find available for "P&G" products deal $10 off total $30 purchases before tax. I was assisted by this young girl and after she rang my purchase she said "you don't qualify for the $10 off your order is short by $2 + something" so I told her to suspend the sale and I will get another fabreeze or ?? to qualify, she said ok, came back with Dawn dishwashing liquid for $2.99 - next thing I know she called the manager "Jay", because it's still won't t work. She and manager talked, for the meantime I'm waiting, then she was send to go check the shelves etc. -still waiting , then the manager informed me the Bounce fabric sheets, do not qualify and asked me if I wanted to get something else ???!!! "Really it's P@G product and if there were signs posted not only it'll help us shoppers, your customers will not be wasting and waiting in line because of such" so I told Jay the manager, your shelves are pretty empty half of the things I wanted to purchase is not even available ! There are No price or signs posted and the ones that have price that is adhered to the shelves like the fabreeze ($6.29) did not ring for this amount, it rang for $5 + something. I walked out of there, told Jay to cancel the order. What a waste of time !!!It could have been prevented, You lost a sale that quick! In addition some of the customers that are waiting in line looked agitated because of the wait...
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May 2023 by Elvira M.
my husband and I went in this store last night about 8:30 pm. I was looking for sandals for my grandson but I didn't find what I was looking for. As we were leaving one of the cashiers followed us out the door (I didn't know she was behind us) and I was looking in my purse for my inhaler, she popped out of nowhere and said, " oh my gosh you scared me "... I'm not sure what she meant by that since she was the one behind us. Why was she following us, and we weren't talking to her, was she high or sone thing?
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May 2023 by Cynthia Perdue-Nolan
The place has empty shelves and has slow checkout lines but it's Big Lots, what can I say. BTW, stuff is getting a lot more expensive here now
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May 2023 by Steve Alejo
Great location and good customer service good deals too