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March 2023 by Mike W.
I've been trying for two weeks now to get ahold of someone to ship me a part that was defective and I can't get anyone to get back to me. Now I have to return a half assembled cat tree back to Costco because this company can't make a simple call back.
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August 2022 by GC
My cat loves her cat tree! It’s got soft padding and nice scratching posts, easy to build, it’s soft and comfy which is perfect for my kitten!The company also has exceptional customer service! Highly recommend.
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May 2022 by Denis Solo
HmmmSent an email wth conserns about defective product and no responseDeceptive service
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December 2021 by Grace S
My cat loves her cat tree! It’s got soft padding and nice scratching posts, easy to build, it’s soft and comfy which is perfect for my kitten!The company also has exceptional customer service! Highly recommend.
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September 2021 by Yvette Lopez
What an amazing experience! The showroom is just one room in a huge warehouse but there are all kinds of different sized cat towers with prices that seem to be at least 50% retail. We bought 3 cat trees and the guys that work there were super nice and helped up take them apart and put them in our tiny car. The cats love them! Protip: Bring cash!
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June 2021 by Toni Martinez
Catry International Group Inc. has GREAT customer service. They responded immediately to my inquiry about replacement parts and I had what I needed in less than a week! The Cat Tree I purchased is well made and sturdy. My cat loves it. I highly recommend.
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December 2020 by Elias Mitoulas
I had a cat tree that I purchased, after a month the post started to have the rope fall off and that it was due to wear and tear as per Catry! They only read messages and not reply! They are not here to help there customers at all. They have not rectified our situation and let me tell you, I would not recommend this company at all. They have been nothing but problems, terrible product and terrible customer service!
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October 2020 by Vena T.
This is my third visit to this place. They have AMAZING prices for cat trees, baskets and toys. Their products are made from quality material that outlasts many of the products you find at pet stores. You can find many of their reviewed products on Amazon, but you will pay much less here. It's cash only. And well worth the 1 1/2 - 2 hour roundtrip!!! Thank you (again).
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September 2020 by Fidelia C.
So affordable and cute! They have different sizes and styles half the price of amazon.
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May 2020 by elissa nian
I just got one cat tree from them. It is very sturdy with fair price. My cat loves it so far.
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April 2020 by Tao Liu
I bought Catry Cat tree products in Walmart CA Store about one year ago in Canada. My cat really like them and the quality is excellent. Recently, I move to Los Angeles. I found that Catry is a US company in Ontario and they have warehouse show room and warehouse sales event every day. So I went to their warehouse to buy cat tree and the other cat products with very low price. This's amazing. I want give them 10 stars.
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April 2020 by long liu
Great place to get a get cat tree, price was much lower than online or pet store.
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February 2020 by Liu L.
The open showroom here, price perfect. There are so much choices, should be able to find one for any of your cats. Remember to ask for free toys after you check in their page.
