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February 2024 by Renee C.
Omg .. was getting ready to rent chairs at City Rental again and I noticed I never sent the review, I wrote. Sorry! Eddie was who we spoke to and took care of us. He was great. It was great service. We will use them for now on for chair and table rentals. We rented for my grandsons b day. It was so easy and a great price. So sorry this took so long. See you soon
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January 2024 by Eduardo Calderon
I thought this was a great rental place until getting laughed at for asking about their availability to drop off equipment by Justin for the next day.I rented their 4 ton excavator two times in the last 2 weeks for a local job.The first time I went in and had an easy experience setting it up to be delivered to the job later that same day.Used the machine, had it picked up two days later everything went smoothly.The 2nd time I called the day before to get the availability and to set up delivery first thing in the morning (if possible). Eddie was courteous and started the process over the phone and sent me the credit card authorization form to get it done online. Had the machine delivered the next day without a problem went smoothly.When I called a 3rd time to check availability and rent the rep Justin said I had to come in to set everything up before they could schedule delivery (when I had already done this the week before). Refusing to do anything other than say we had to go in.Justin proceeded to laugh over the phone when I asked if it was possible to get it dropped off the following day first thing in the morning. I called around 1pm today. (The delivery location is 7 minutes away from the store)I understand that they may have other scheduled deliveries but that isn’t how you treat any customer, by mocking a question about scheduling.Ridiculous treatment, I’m avoiding renting from this place and maybe you should too.
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September 2023 by Miguel T.
By the far one of the worst experience on a rental, to rent a stump grinder as I am working here locally and I was told I will have to leave a $600 deposit on the card when I show up they hit me with a $2000 deposit because I do not live locally, but I was working here locally. I gave them all my information and the location where work will be done with the machine and I have no choice but to just walk away it was insane. I never heard of such a thing just because my address on my drivers license was from San Fernando Valley. They hit me with a $2000 deposit because I did not live in the area, they won't see me again. Definitely will not recommend them. I had just recommended that place to other peers that work in this area but after this i'm sure they are not going to go there after hearing what I have to say about this place.
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February 2023 by The KANG DS
This place is excellent!! Steve in the front desk provide excellent customer service. If you’re considering renting equipment, this is the place. Customer Service is everything!!!!
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January 2023 by Jim Kelm
I usually deal with Juan or Eddie. Very professional, courteous, and knowledgable. I have done business with City Rentals for over 25 years and always have been satisfied.
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November 2022 by Eric Oslund
Rented a mini excavator prices where fair and equipment was in great shape
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April 2022 by Leng G.
Always my "go to" to rent tables and chairs for any parties we have. Easy in for reservations and reasonable prices. They give you a day for pick up and for drop off. Makes it less stressful!
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February 2022 by John Ortega
Bad service turn around and go too d&r equipment rental will treat you way better...
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November 2021 by Austin R.
Came in and saved the day and we still got the job done quickly. Thank to the whole team. Great customer service
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October 2021 by Jose Fernandez III (Good To Great Joe)
First class in every way! From counter personal to the guys in the yard, all very professional ,friendly and very helpful.Their light towers kept out Christmas bike give away build out of the dark.
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August 2021 by DOG NATIOUS
This is by far the best service I've ever (consistently) had at any rental place. Better pricing too by faf ovet all rental places. And the equipment is clean and maintained and not missing parts, etc.
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June 2021 by Alberto Miron
Pretty good customer service ?
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February 2021 by Beau B.
I have been working with this business for the better part of 20 years. From my time as d*** teenager to now business owner, they have always worked to meet my needs with prompt responses, understanding and professional communication. I've used them for personal and professional reasons and they've always been there for me.
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January 2021 by Jose Fernandez III
First class in every way! From counter personal to the guys in the yard, all very professional ,friendly and very helpful.Their light towers kept out Christmas bike give away build out of the dark.
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November 2020 by Sharon Nelson
I really think that this is a great place to go if you need any small or heavy duty equipment and the people who work there are very nice and friendly ....
