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October 2023 by Amber wu
Staff don’t know how to open a business account! They are not fully trained. I will go to previous east west bank which locate in rowland height to open an account, they know how to open. Very bad experience.
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April 2023 by JAMES L.
Tellers are friendly , even branch manager is friendly. I didn't make appointment to open counts , but they still take us for couple times. Hugely recommend
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August 2022 by Mandy M.
I come to this location every now and then, when the one on Baseline in Rancho Cucamonga is closed. It's conveniently located off the 10 freeway, near the intersection of Guasti Rd and Haven Ave and has plenty of parking. This branch is usually pretty empty and I have always been helped quickly. They do have an ATM outside for 24-hour access, but the branch itself is only open Monday through Friday and closed Saturday and Sunday.
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May 2022 by Usgoodeal-com Oxygen concentrator
Terrible bank. Rob my money many times I will close this account tomorrow
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November 2021 by Priscilla W
Security is Kind Friendly and Professional Great Customer Service.
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October 2021 by Jennifer J
The Security Officer is a Great Person Always There to Help Someone Out. Tellers Need Better Customer Service.
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June 2021 by Rob F.
I cash my checks no problem every week for some reason today the lady is doing all she can do & the other half I'm waiting on authorization to approval waiting 20mins!!!
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April 2021 by Nick D.
I took my wife to this bank back in February to open an account, I waited in the car for two hours. My wife finally came back to the car, and stated it was the worst experience of her life. Horrible customer service, asked numerous personal questions, and was told I needed $2,500.00 to open a savings account. I asked for a debit card after I opened a checking account, and was asked why, and then was told she was doing me a courtesy to even allow me to open an account without an appointment.
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October 2020 by Bianca Z.
Horrible customer service. Called asking for help setting up an estate account, talked to 4 different people before we got someone who knew what that was. We were then told that this request would take too much time and we needed to come in another day, even though they had an hour before closing. RIDICULOUS customer service.
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July 2020 by N King11233
They have Rude customer service personnel ,and are not very helpful or concerned about your needs or questions. ??
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June 2020 by Mooncloud L.
They need to improve their customer service skill. We bring business to them but they act like they are doing us a favor.
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March 2020 by Guy K.
I have been coming to this band in Ontario for a couple of years and, to me, it is the best bank in the area. The people are very friendly always smiling and so helpful. It is a little out of the way but worth a couple more minute drive to get here. I don't have any loans with them but the normal services are competitive with other banks. I also bank with US Bank and they are good too, but I still like East West best. I have had bad experiences with Chase and BofA so those banks are not for me.
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February 2020 by Xin Wen
The empolyee Emily to treat customer warm-hearted，serious and responsible work.Really nice.
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August 2019 by luis Castro
(Translated by Google) Friendly and helpful(Original)Amables y serviciales
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September 2018 by gabriel moreno
Crooks
