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April 2024 by Daniel Âchë
Given this spot multiple chances and never pleased. Just look at the cilantro for example...!
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April 2024 by George Muniz
It's open again
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April 2024 by Gary Starkey
Would give it zero stars if I could. I ordered the classic chicken burrito combo. When I got my meal the burrito was 99% rice and beans with the smallest amount of chicken possible. When I brought it up to the counter they said I ate the burrito already and they can't do anything. I only had two bites when I realized they didn't put any chicken in the burrito! I love El Pollo Loco but will never come back to this location.
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February 2024 by Oscar Ortega
C A U T I O N!...................You get more chicken ? at Chipotle and way more chicken ? at Panda Express for your money ?, I only had 5 little pieces in ? my bigger bowl that I ordered. Sad but trueI'll never come here again.......................
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February 2024 by Warren Giles
You can’t beat a double chicken bowl for under $15.00 dollars. It’s pretty healthy for fast food and really filling. Don’t get rice asked for extra beans trust me!
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February 2024 by PAPÁ PITUFO
The chicken is very delicious ? but the seasonings they give are very
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January 2024 by D P
normal crazy
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December 2023 by Javiyan Jones
Why do yall never ever give out forks or spoons with food unless asked ?
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December 2023 by Eddie Wilson
$4.00 for a side of Broccoli with a whopping 3 pieces
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December 2023 by k5Blazernut
The worst restaurant ever. Every time we go the food is terrible. The food is always Cold, the tortillas are always cold & Soggy. The chicken is always Cold, we have to wait over 30 minutes just to get our food & somehow it still comes out terrible. I honestly dont understand what is up with this Pollo Loco. They really need to fix these issues at this restaurant & find new employees that actually like to do their job correctly... possibly even needs new management. I wish the restaurant by my house didn't burn down cause that one was the best.
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December 2023 by Ashley Chaparro
Service is not the best. I ordered a lot of stuff the containers weren't filled, my chips were the wrong size no utensils nor napkins.The customer service sucks!
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December 2023 by Dijon Holt
I ordered chicken nachos with extra chicken and I found about 3 to 4 bones in my chicken ... good thing I was thoroughly chewing because I could've easily choked this is not right these employees are rushing and not thoroughly doing there job please check your employees about this this is dangerous and could end up in a
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November 2023 by JC JC
(1pm - 10/21/23) I ordered through the Pollo Loco app but was going to eat quickly at the restaurant because i was in a hurry to meet a client. The cashier with the green hair was very nice.! However after sitting down I noticed I was missing an order of tortillas that I paid for. I went back and there was another female employee and she ignored me while she was talking to another male employee who was n the rep station. I finally had to intervene and tell her that I was missing an order of tortillas. The male employee had a bothered face and it seemed like he was in charge or was a sort of supervisor. He didn't look at me in a nice way while he was trying to get prep my tortillas. I was in a hurry so I just decided to go back to the table and eat as quickly as possible. The employees didn't bother also to bring the missing item to me. It seems that those two employees just socialize too much while they work or don't take their job seriously. I didn't want the tortillas anymore anyways and I didn't trust the male employee who was preparing them for me. I wasn't going to eat them comfortably.
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November 2023 by Rogelio Lopez
Not the best Pollo Loco I've been to. The staff was dry and hard to get their attention. Chicken was dry and salsas watered down and bland. Try a different location.
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October 2023 by Kassandra D.
We got there at 10pm when it's advertised they close at 10:30. They said they were out of chicken & they only had a quesadilla and some sides available. They were just sitting down on their phones not doing anything. Idk why they don't just close at 10pm since they aren't going to work or cook any chicken .
