Lids is a well-regarded store known for its excellent customer service and organization. Many customers appreciate the helpful and friendly employees, even during busy times. The store specializes in professional team gear, particularly LA team hats, although it lacks college gear. Shoppers often find great deals, with hats priced around $35. While some customers wish for better care in how hats are displayed, their loyalty to Lids remains strong. Overall, despite the crowds and long lines, the quick service and positive experiences make Lids a favorite destination for hat enthusiasts.
Came in on 4/28/23, gentleman by the name Alan helped me out with curving my hats i’ve bought, very professional and supportive, good looking out!
March 2023
Good hats, super expensive. They don’t give you the same discount that are online.
January 2023
I came here to do a return on a hat. I can’t speak for their inventory, but the employee who did the return was very helpful and friendly even though the mall was slammed. I hate this mall so I probably wouldn’t come back because of that, but this actual location and the employees are phenomenal, hence the 5 stars.
