O'Reilly Auto Parts store #5818 in Ontario, California, is known for its helpful and friendly staff, providing excellent customer service. Customers appreciate the knowledgeable team members who assist with various needs, from installing batteries and wiper blades to explaining tester readings. The staff is quick, polite, and thorough, often going beyond expectations—such as installing batteries at no charge or helping customers find the right parts efficiently. The store offers a range of services including free battery testing, fluid recycling, and check engine light testing, along with resurfacing brake rotors and drums. Customers have also benefited from the free Loaner Tool program for specialized repairs. Overall, the team’s positive attitude and willingness to help make shopping convenient and pleasant. Many customers are satisfied with the speedy, helpful service they receive, making this location a reliable choice for automotive parts and assistance. With friendly staff and a variety of services, O'Reilly Auto Parts in Ontario continues to earn high praise from its customers.
Just came in to get a my ABS light checked on my 2019 Toyota Tacoma Off-road . Eli helped me. He did an amazing job. His knowledge and service was amazing. He went far and beyond for me. And found the parts I needed. I recommend to skip your other parts stores and come to this oreillys. Ask for Eli. 5 star customer service... read full comment
April 2026
Purchased a battery from Cameron at the Riverside Archibald location. he answered werd all my questions and installed my new battery. Great service. Owe you lunch.
April 2026
They were proactive in offering assistance; a young guy helped me locate the product right away. It was much better than the place across the street.
