“I had a simple and easy time finding a bigger cat tree for my growing cat here. Once I had told them about my cats likes and dislikes, the 2 representatives pointed me in the right direction. The ability to see tree models in person is amazing, they had a variation models to see but im just happy our boy is happpy about the one we ended up picking. I would recommend getting a cat tree here if you're on the prowl, theyre purrrfect. 🐱✨”
“So cute and so perfect!! Arrived quickly! It was really easy to set up just looking at instructions, I installed it upside down, I found that easiest to do. Pretty sturdy also! The lil voids loved it instantly with some catnip of course lol. If you’re worried about it not being sturdy enough and being knocked over I would just add a brace to the cat box to the wall should be pretty good then. Also came with a little rubber brush for cleaning cat hair off!”
9AM - 9PM
4120 E 4th St, Ontario
Pet Stores
“My family and I have to take our dog Gus Gus to the PetHotel several times and have never an issue. Staff has always been friendly and our dog has always come home super happy and in good spirits. Thank you PetSmart PetHotel for the amazing service and a job well done! ☺️❤️??”
“I absolutely love this pet store! They have a great selection of quality food and toys, plus the staff is super friendly and always ready to help. My dog loves their treat section, and I love supporting local businesses!”
“Emma, our blind basset hound, loves her new stroller. She rides along with my husband on his his site visits. The stroller makes it easier in some situations. This is a sturdy item and Kathy got it shipped to us super fast!”
“My cat loves her cat tree! It’s got soft padding and nice scratching posts, easy to build, it’s soft and comfy which is perfect for my kitten!The company also has exceptional customer service! Highly recommend.”
“Went into the store today looking for a dog toy. Matt the owner of the store who is named Sean and had a little chat with him. Great guy and a kind man. After the chat he wanted to give me the toy. I wouldn't have it the toy with $16.00 and I told him no way and I gave him a 20. He went inside and came out with two toys for me and still refuse to take the money but I secretly slipped him the 20 and went away a very happy customer. Go on in and see Sean if you need anything for your pets if he doesn't have it he will get it for you.”
“We just up Tilly Rae 2 days ago from Wallee Kennels. She’s an 8-week beauty. Tilly is crate trained and sleeps through the night. Beautiful temperament. Staff is exceptional and highly trained in what they do.”