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September 2023 by Jess Peters
I have fired a few thousand rounds out of my HP22A. Runs great, takes everything I feed it. A few weeks ago the slide cracked and broke. I called customer service. They asked if I was the original owner and did I send in the warranty card. I said I did. They told me to send the slide along with my pistol serial number to Pheonix Arms. I did , about 3 weeks later a shiny new slide arrived in the mail. Customer service experience was the best.
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October 2022 by Capt Gate
Good little guns at a very fair price. Had an issue with one and was resolved in about a week, including shipping times.
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June 2022 by Eli Harry
Unfortunately they aren’t interested in repairing or replacing their pistols anymore. This pistol has been repaired for free in the past by them but now I’m told I’m out of luck if I don’t have the original proof of purchase. Disappointing to say the least as I’ve enjoyed the little pistol.
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June 2021 by Andy Calvert
My dad and I brought a super old 22 pistol with a crack all the way across the slide. They made us an appointment. We thought we were dropping it off and getting it back in a couple of months. Weshowed it to the guy he took it in back. In less than 15 minutes he came back out with a brand new slide and even gave us a new magazine with it. Excellent customer service. 10 out of 10 would recommend.
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February 2021 by Daniel Toppin
Constant jamming. Bad experience with customer service. Called several times very slow response to emails then asked for email and description of issues and photos then 4 days later said not willing to do anything unless I disassemble and send parts in for review. Again more hoops asked I write up issues and serial number etc. No commitment on warranty and no shipping coverage.
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June 2020 by Rene Escobedo
Field striped my new 22 a few times to get familiar with it. Unknowingly damaged the recoil spring and managed to get the slide jammed in the forward position. Called customer service and they walked me through in getting the slide free, even sent me a knew set of recoil springs at know charge. That's excellent customer service!
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January 2020 by C West
Excellent for training first timers in the use of a semi-auto handgun, and an excellent little pocket gun. Bought one for teaching my girls until they were ready for a larger caliber, now keep it filled with snake shot for when I’m working on the farm. The dual safety is a bit cumbersome and for that I wouldn’t recommend for a primary sidearm, but a good choice for backup.
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August 2019 by Jeremy Young
Very impressed with the quality of the HP22A manufactured by them! It is a work of art. After a lot of research, glad I went with this one from Phoenix Arms. I think the safety features on it are also a great thing to have.
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January 2019 by Darrell C.
GOSH DARN HANDY DANDY LIL' POCKET BONANZA!! USED GUN SHOW DOUBLE DISCOUNT BARGAIN USED! Well my nephew loves it, it could easily be called a lady's gun. Super simple, reliable, grand stand BLAM "Loud"! Did i forget to say Pocket Canon,we only shot 22 JHP/LR w/ zero eject issues, ZERO! They are on sale at a local "ACE" 135$ maybe i should get one for me. self defense i use Raid Wasp spray never need anything else "RAID!!!!" Much better coverage! consider that. no kid will mistakenly spray that!! With a few nephews pushing 30 they will squeal like a little girl getting her first "Lil Lambie" ! The fella told me,,,anything goes wrong Phoenix will make it good! if so before you complain call 'em. five gold star rating!
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January 2019 by Jeff Smith
I am very happy with my Phoenix Arms HP22A .22LR handgun. For the price of $117 it is a great gun! ðŸ‘
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September 2018 by Harley's and Handguns
Awesome little Pistol. My first 300 rounds not a hiccup. Well made and easy to shoot.
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September 2018 by Hosebroom 1212
Good folks, and cool little pistols they make!
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September 2018 by 22 gunsalute RMS
GREAT PRODUCT "HP22A" AND EQUAL CUSTOMER SERVICE .
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September 2018 by coffeeandgunsandammo astronomy
Great service, very nice and helpful.
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September 2018 by Randy T
Quality firearms, fast shipping, great communication.
