Rite Aid is a pharmacy and retail store that customers often visit for prescriptions and various products. Some customers have experienced long wait times when picking up prescriptions, with delays despite calling ahead and being told their medications would be ready soon. These waiting periods can be inconvenient, especially for those with full-time jobs. Others have faced issues with prescription refill processes, where multiple medications prescribed at once are scheduled to be refilled a week apart, causing repeated trips to the store and inconvenience. Despite these challenges, the store is seen as a reliable "Plan B" for purchasing certain products such as grooming items, insect killers, and health supplements, especially when nearby options are unavailable. The staff is generally helpful and friendly, with particular praise for a pharmacy team member who provides polite and efficient service, making customers' visits pleasant. However, prices at Rite Aid are often higher compared to other stores like Target and Walmart. Overall, while the store offers helpful service and a good selection of products, wait times and pricing can be areas for improvement.
