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December 2023 by Daisy R.
This Sephora and otorio males receive 4 stars because of the service. This employee happened to help us pass a line by purchasing online. It could have been five, but because the line was super long i gave it a four. They need more people on the floor to help with the Cologne and perfume section.And people to help with the facial cleanser and serum section. Was a bit unorganized, but overall a good experience because they had many things. On the same token could come off as overwhelming.
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November 2023 by Shahad
The store manager is so rude and unwelcoming. She has a bad attitude. It’s like she was forced to work there because she clearly hate customers as well as her jobs. She doesn’t respect me as a customer. I don’t know what’s wrong with her. I will never buy anything from this branch ever again.
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November 2023 by juan ace
Great store with great products and great customer service friendly staff great ambient ?? ??
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October 2023 by Mary G.
went into the store today there was barely any costumers at the store and the stupid lady insisted i wait in line to get in and let like 5 people just walk in without having them wait in line she had a nasty attitude won't be returning back.
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September 2023 by Mile R.
I went there to got some stuffs for my friend ,Kristi are the one who help me a lot in store Give me all informations and very good service there thump up for here
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September 2023 by Daisni Williams
amazing items, but once I heard the amount at the register it really hurt me
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August 2023 by FeetGoddess
The girls who worked on august 18th 2023(today) were so rude, didn’t bother to offer any service. Had to go find someone but they were giving weird stares. One of them gave me attitude when I asked for help. Please give better customer service or get new employees.
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July 2023 by MR silva
All employees were super friendly and didn't even have to wait in line to help my wife with all her items. Thanks for all your help lisa
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July 2023 by Lydia Matos
They hv nice girls to help but they should go up to the customers and ask what they are looking for, or do they hv questions,,it would be nice ???Do a tutorial for women and or men over 50+ on how to wear makeup ,,you will sell products! Just sayin??
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June 2023 by Anila Islam
I don’t want to give 1 star but....for their staff behavior I have to give them they don't help...brown peoplethey only help people who are black and white so totally racist...Best for those who really don't want to face this kind of rude staff please stay away from these ontario sephora try to visit montclair and colonies and victoria garden.
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June 2023 by Jasmine Lovell
Clean and friendly staff that helped me right as I entered. I was in and out in under 5 minutes! Which is great for women since we like to buy the more we see lol!
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June 2023 by Mr. Bennett
Great service. My girlfriend is always HAPPY when I stop by to get her a gift.
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June 2023 by Gloria Perez
Love this place always has what I'm looking for and friendly staff.
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May 2023 by Rosa Martinez
I went with my 12 year old daughter first they’re wouldn’t let me in with her because only 64 people were allowed in the store at a time. Then when they let me in I was looking for a moisturizer I was only shown Dior brand I’ve tried numerous brands I informed the girl I just returned a 200 dollar face moisturizer as I broke out bad could I have a sample to try I was told no they only give foundation’s samples that’s a lie I’m a regular at Sephora and at times I get offered samples of all kinds of products from shampoos to face creams I knew what was going on I was being profiled I didn’t purchase anything on purpose because of the way they treated me
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May 2023 by R M.
I went with my 12 year old daughter first they're wouldn't let me in with her because only 64 people were allowed in the store at a time. Then when they let me in I was looking for a moisturizer I was only shown Dior brand I've tried numerous brands I informed the girl I just returned a 200 dollar face moisturizer as I broke out bad could I have a sample to try I was told no they only give foundation's samples that's a lie I'm a regular at Sephora and at times I get offered samples of all kinds of products from shampoos to face creams I knew what was going on I was being profiled I didn't purchase anything on purpose because of the way they treated me