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September 2021 by Mark Pope
The reason for this EXCELLENT review is that this particular Shell Station accepts gift cards and then charges the CASH price if a customer pays with a Shell gift card as I did. The owner/attendant at another Shell station in Chino on 12510 Central Ave wanted to charge me the CREDIT price for gas which is .10 more than cash...and his prices for 87 octane gas were already inflated as-is! Also what was excellent about this Shell was the prices per gallon were .20 lower than the station in Chino on Central. It pays to be aware if a an attendant insists on charging the extra .10 "credit" price if someone uses a gift card because if they do, they are wrong and argue it. Then, show him/her after you "Google" -are gift cards equivalent to cash?- (Google will answer that as a "YES") and then, you can see their mouth drop as they adjust the bill to the CASH price. If they don't adjust the price- LEAVE!! Gas stations already gouge enough from customers as-is.
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July 2020 by Sureteck Office
The customer service at this gas station is horrible. The blond Hispanic lady with permed hair is very very rude as well as the afternoon Hispanic lady with the brown hair and pony tail she who cannot communicate she does not know any English. The gas station is dirty pumps are sticky and and full of germs . Nobody is disinfecting the pumps especially (now due to coronavirus) all the floors are always sticky with spilled gunk. Smells like urine trash everywhere The pumps are always broke. I am also going straight to shell corporate as well as health dept. I am neighbor and will no longer give this station my business. Gives shell a bad name. Owner needs to revamp station and hire all new staff that are professional and can communicate.
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June 2020 by 1sikgsxr 07
this place is something else if you go into the store to buy a drink and want to use your card they tell you it has to be $5 dollars or more to use a card here and on top of that they need to get their pumps check my car only has a 15 gallon gas tank and I was just above the empty it topped off at 16.556 gallons my car wasn't even completely empty every other gas station I go to the pump stops under 13 gallons keep doing customers wrong and your business won't last
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April 2019 by Andrea Morales
Quick kind of busy but they have you out the door quick
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April 2019 by Gilbert F Bonilla
Love the fuel reward program
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February 2019 by Timothy M.
I must say. This place won a million dollars from the huge lottery a few months ago, and for a business that won literally a million dollars, they really should focus on improving the place. It's a crap hole, dirty, barely working gas station. Guarantee the owners went on lavish vacations with the money. 4 pumps were out of order as of the date of this review.
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July 2018 by Chris Patterson
Pumps are a scam. How can i fill up with 25.519 gal fill up when my tank is 24 gal capacity?
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January 2018 by Sergio F. Tenorio, Jr.
dad's favorite gas....have to represent. miss you more than ever Pops....rest in peace
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November 2017 by Paul Emerson
I got my smog check done here. Found a coupon for the smog which they honored. 15 minutes and I was on my way home. Friendly and good work. Highly recommend them for smog check.
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November 2017 by Elizabeth Sanchez
Went for an only smog check and had a great outcome..customer service was great and fast.
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August 2017 by jamie jones
Good prices. Water for cleaning windshields is always dirty. Water only.
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July 2017 by Tim Williams
A little trashy but good service
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April 2017 by Elton Marks
Nothing special on this gas station. The store inside has few items for mechanical issues, but well stuffed with food.
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April 2016 by Jamal Hale
I called the Shell gas station to see the hours are to verify the hours and Elsa answer the phone and told me they were 24 hours so I thought great because Google has there from 9 to 9 but know that 24 hours and if you get Elsa she's great