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September 2023 by Jonathan Liebgott
Lots of friendly staff to serve your cell phone needs.
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August 2023 by John Escamilla
When to pay our phone bill and was helped with in 2 minutes
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July 2023 by robert estrada
Was not a fan of t-mobile in the past. They have up their game. Very happy with visit and cut my mobile cell and internet service in half.
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July 2023 by Google user
An employee at this store opened two accounts when we went for one. One account was totally fraudulent. I believe that Joshua, aka \"Books\", has been fired. The follow up with the company has been horrible. They are more interested in covering up criminal fraud than making this right. We are victims of one of their employees, but are being given very little consideration. Getting in touch with corporate relations is only available by snail mail or fax. This is the worst consumer experience of my life. At 66 years old, that's saying quite a lot.
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April 2023 by Aaron Jin
The crew here were awesome, especially Luis. They were friendly, knowledgeable, and most importantly, they were able to fix my stressful problem. I recommend these guys anyday, anytime
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April 2023 by Jay Lamarks
This location seems to be super busy all the time and there is minimal staff available to help you. Getting a new phone here is like buying a new car, your purchase will take hours as they try to upsell you on everything they can.
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March 2023 by Adrian Vives
Javi was very helpful and attentive
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December 2022 by Gerald D.
I am thankful for Camilla Preciado at T Mobil Store at 4th st. and Vineyard Ave. in Ontario Ca. Camilla greeted me with an energetic smile and was a very professional and pleasant help.I appreciate her enthusiasm and ability to answer questions and provide Excellent Customer Service! This is now my new T Mobil Store! I'm so thankful for Camilla. Go visit this store and experience real Excellence in Customer Service!
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November 2022 by Hector Monreal
Luis was able to get all issues resolved
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November 2022 by sylvia cartagena
Great service, knowledgeable people.
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October 2022 by Juan T.
Tmobile is damn near the best company out here! Competitive prices never match other retailers. Another thing is that The staff works hard to customer satisfaction!
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September 2022 by Efren Arias
Quick,easy and efficient, they will take care of you
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August 2022 by B G
Luis rep was very unhelpful. He was rushing me the whole time I was trying to ask questions and was unprofessional throughout the whole conversation and even laughed at me while I was trying to have him reiterate the information since I was not understanding… was a very uncomfortable situation I just had to say thank you and walk out.
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June 2022 by Tom Pray's Review's
Stopped in to get a sim card veet fast and easy good prices
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January 2022 by Victor H.
Es la compañía más basura. Después de tener su servicio por un tiempo, y luego dejarlo de usar porque me cambié de compañía. Bueno, Hice muchos cambios antes cambiarme de esta compañía, reclamos, por mal servicio, etc. Pero al final por no traer ningún comprobante de las personas que trabajan en esta compañía, solo saber decir al final "No tenemos información de esto y lo otro" Me hicieron pagar $251.78 ya que se tardaron 3 meses para enviarme la factura final y me hicieron pagar esta cantidad, porque yo tenía todavía una línea activa, que supuestamente anteriormente uno de los que trabaja ahí me había ayudado a cancelar esa línea, pero no. Así que a causa de esto mi crédito estaba mal. Les comparto esto para que tengan cuidado cada vez que hagan un cambio o cancelen el servicio en esta compañía. Porque sino después solo te terminan cobrando y toda la culpa según ellos es el cliente, por no pedir un comprobante o lo que sea necesario. Sinverguenzas!
