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March 2024 by Sherrie Turner - Session
The best customer service in the Eastvale/Ontario area.
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February 2024 by Joniece Johnson
No follow through with employee trying to find out what happened with a package being delivered. No call back, had to call them several times even though I gave them my cell phone, tracking #, and item missing.
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December 2023 by Dominique Bolle
Fast service even though one person working desk and more than 4 people in line
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August 2023 by Jonpaul Dospital
I had the worst experience at this store. the store messed up when shipping my item so the item got returned to the store. they charged me again to ship out the item even know it was their fault. when I asked to talk to the owner I was told he was in a meeting and they didn't know when he would be done. I left my name and number for him to call me and never received a phone call. I will not be going back to this store again and do not recommend it to anyone.
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July 2023 by LORIN CACCAMISE
I’ve patronized this business ever since it opened. They are efficient, convenient and family like. The young new owner is starting out in business and I feel shame for those who disparage such small enterprises…perhaps psycho-therapy would help the discontented.
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June 2023 by Margarita Hernandez
Trash place. Rude service and extremely incompetent. Better close the location or change your employees.
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June 2023 by Darkhorse 64
Needed to notarize some signatures and was quick and reasonable 15 bucks per signature , got me out quickly, friendly staff very professional.
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May 2023 by gloria forest
Received a flyer from this address promising $1000 per paperback book, after sending a $150 cash and 2 books of stamps. To be returned to another ups store. The company name is Info Express. Just a fyi everything I've found leads to a scammer.
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May 2023 by Ibrahimovi A.
Good UPS location, friendly staff I've had here my mailbox for three or more years never had an issue which they open a little earlier so I could get there before work but other than that great thanks
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March 2023 by Angelica E M.
Great services, good customer service, love coming to your UPS AT Rancho Cucamonga and Fontana....
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February 2023 by Angelica C.
This was my first time going to a UPS store. I wanted to send a college care package full of goodies to one my friends The worker was very friendly! He nicely packed everything in a box and let me double check it before he sealed it. It's soo convenient that the workers can easily just pack and ship your packages! It was one less thing i had to think about! They' had many shipping options and I chose the cheapest/ slowest shipping and my got their package in 3 days!
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December 2022 by Maria Garcia
Paid $77 to ship a box only for it to get returned!I asked if my box was good to reuse, and they said yes, THEY EVEN TAPED IT FOR ME.A label from previous shipment classified it as hazardous materials. NOBODY SAID ANYTHING, after they closed it for me!When the box was returned they offered a 20% discount to resend it… 20%! What a joke!
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December 2022 by Haide G.
Nick, Janet and Samantha were all so helpful and nice. This is the best service I have ever received at a UPS store I almost cried. They understood how important my package was, something so rare for other stores.
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December 2022 by Kim Ballon
I've had great experiences at this location. The staff is friendly, helpful, and courteous. In sending a document to be printed here, once I was in the car with document in hand I noticed an error on the document I emailed. Which resulted in me having to go back into the store have them correct MY error and reprint for me. I appreciate the customer service and patience.
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October 2022 by Mark Clayton
Use this location for my UPS needs which is usually Amazon returns. They are always pleasant and quick.
