UPS Employees FCU is a credit union that provides excellent service and support to its members. Many reviews praise the professionalism and attentiveness of the staff, with members feeling comfortable and valued during their visits. Representatives are noted for their willingness to listen and provide clear explanations, making problem resolution efficient and straightforward. Members appreciate the ease of opening accounts, such as personal savings, and the convenience of payroll deductions for loan payments. However, some issues have been reported with the ATM, where cards and receipts occasionally get stuck, indicating a need for maintenance. Overall, the credit union enjoys a positive reputation with members who have been loyal since 2015, highlighting the clean environment, helpful staff, and easy access to services. While email responses may be slow at times, the overall experience at UPS Employees FCU remains favorable, making it a trusted choice for banking needs.
The atm doesn't work right. The ATM card, get stuck in the machine. The receipt gets stuck in the ATM machine. I got to use my keys to get the receipt out. They need to fix the machine.🏦💳
July 2024
Their system always is down no way to speak to a representative smh
December 2023
Closes at 5. ATM is accessible outside. Not open on the weekends.
