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January 2024 by Troy D.
Great Service Had to do a bank transaction Teller was friendly and efficient Not too busy at all Thanks for reading
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November 2023 by Sara twn B Goynes
Grt ser & the staff is very professional and nice!!
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November 2023 by HalleluYAH Issachar brew
New call system isn’t too helpful.
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November 2023 by Denise K.
Member Service Representative, Cece at the Ontario, CA branch definitely earned her five-stars. We visited on Halloween Tuesday, 2023. The office was decorated, as well many employees were in festive costumes. We had what turned out to be somewhat confusing and rather tricky documents that needed to be notarized. Our transaction wasn't initially smooth sailing. We indeed had fits and starts. With Cece's calm and professional demeanor from start to finish, we understood our documents to an even greater extent, signed, dated and had our signatures notarized. The Ontario, CA branch is not our home office. Many kudos to Cece and her manager for their diligence and insistence upon fully understanding our documents before proceeding with the notarization duties. Thank You for providing the same level of service that we've come to expect and receive at our home office. Denise K., Sister and Mother...
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August 2023 by rebeca sotelo
I’ve been a member for a long time I’ve never had this type of problems. I referred a cousin of mine, and we went in together in the bank. This girl named Samantha she’s one of the staff that I never seen there before and she was very weird and rude and she would talk over me and she was very flirty with my cousin!! and the way she was explaining things not the correct way!! I would like to complain about this and speak to a manager !!!! I shouldn’t be having this type of problems if I’m referring somebody
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June 2023 by Billie J.
This branch is always friendly. Wescom has changed over the last 3 years. I'm making my transition to Navy Federal.
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April 2023 by Leslie V.
My husbands card was stolen and the perpetrators used it luckily wescom was able to return all his money
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September 2022 by Pedro C.
Wescom has always been great to me. I have never had a problem with them. I started banking with all these top banks and regretted after years. Now I know and told myself I will never leave them again. Thank you Wescom for treating all of us like family
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August 2022 by Lisa R.
By far the worst mistake I could have made. We switched from arrowhead credit union thinking this would be a better bank but boy was I wrong. Every week my card gets locked and I have to call and wait over 20 minutes each time to speak with someone to unlock My card because they are always blocking it. The amount on the website and app is never correct so I have to rely on old school methods to keep track of my transactions because if not they will overdraft my account. I cannot wait to go back to arrowhead. I would not recommend this institution.
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December 2021 by Margaret Anderson
Small but efficient banking, low fees and high tech ATM!
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July 2021 by Leo H.
This is the best credit union... I love the Ontario branch always greets me when I walk in the building they have excellent customer service and they go out of there way to make sure they get whatever I want and need I never have a problem when I'm here buying a car, loans, cash whatever they make sure they get the job done.... WESCOM IS THE BEST!!!!
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July 2021 by Melody Taylor
I have only been a wescom Bank member for about 10 months and I love it they are very friendly very helpful I’ve never been in a credit union bank before but So far I like it I haven’t had any problems yet and I hope not to have any thank you Wescom Bank
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May 2021 by Ashley Y.
What can I say. I Never have a bad experience here. Wescom is great. The workers are great.
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January 2021 by MARK C
AWESOME SERVICE!!! Been a member for 20 years.
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September 2020 by Emma Tamayo
I've been a member for year's very nice staff. Not too bad coffee in the morning.
