-
November 2023 by johnnie Hernandez
My favorite Hardware store. I've shopped here for years and the staff is amazing, you never have to look for help and they have a great selection, as you would expect from ace.
-
November 2023 by Steven W.
This is a good hardware store with good service. However, for the last two times I've purchased it's in Hudson Bay soft water salt in the yellow and blue bag. It has obviously been wet left in the rain or something comes out as one big rock. It doesn't work well in the soft water system you got to break it up with a hammer or a chisel or something. Twice this is happened and only at this particular ace hardware. The worst thing is we still selling this damaged product at full price. They should at least reduce the price if it requires you to do additional work when you get home before you put it in the salt water tank.
-
November 2023 by Donna Pickel
Staff was helpful, as always. I was looking for catch-and-release mouse traps. They had plenty that kill mice but not the humane ones I was looking for. While I typically go to Ace first because I prefer supporting the little guy, I probably end up having to go to Home Depot, Lowes, or Amazon 5 out of 10 times to find what I'm looking for.
-
October 2023 by anurag Lert
Great store, very nice staffs with good knowledge about their products.
-
October 2023 by Frank Paulin
This store is so much nicer than the larger chain stores. All the employees are friendly and helpful. You never have to hunt somebody down to find an item. They are right there and take you to your item.
-
October 2023 by Mitchell Butterfield
My favorite place to shop, when I walk in I'm greeted by name like Norm at Cheers, friendly staff great inventory, rarely do they not have what I'm looking for, sometimes I just stop to see if I can find something I don't need
-
October 2023 by lalita lert
Friendly staff, Warm welcome.
-
October 2023 by Miguel G.
This is my local Ace Hardware. Never a dull moment at this place and the staff. There are real amazing. Got helped out this morning by Paul definitely save me some money from a quick fix that I was considering spending more money on. Thanks for the help brother. Enjoy your lunch.
-
September 2023 by bee t.
Ace Hardware is wonderful! Going to other hardware stores and being disappointed because they were out of stock and no one to advise you or any info whatsoever is not something I will do again. It's a few miles further and just not on my radar, but never more. I frequented the one in Long Beach and will now frequent this particular one. My husband was very pleased with the degree of help there. Everyone is so helpful and knowledgeable about anything or will find me someone who is an expert. Nancy helped me and whatisname in gardening were great! Sorry I can't remember his name but will try to edit this review when I do. I'm so excited with all the help I received, I re added to my list for hardware store supplies and will probably visit regularly.
-
September 2023 by Amy Finch
Wonderful selection and OUTSTANDING sevice. I went in with a picture of a custom 30+ year old door handle that we needed to replace and was able to get help right away. I was not only pointed to the right location, but the employee found me the updated version of the same handle. Thanks so much!!!
-
August 2023 by Marie R
Purchased folding door track system long distance within the last 60 days based on website.These folks are knowledgeable and patient. They are willing to explain the product, and share website photos, diagrams and other information to ensure the correct purchase. My experience purchasing an expensive folding door track system was very positive. Dave and Ron were particularly helpful. Delivery was good as well.
-
August 2023 by Jacqueline
Very Friendly ! Very helpful ! They have everything you need for your house and everywhere in-between our family and friends recommend Woodwards ACE Hardware ????
-
August 2023 by Katie F.
Purchased an online order for an umbrella stand at this ACE hardware. The stand I purchased was missing essential parts to set up. I'm leaving this review based specifically on the service I received when I called about the situation. I live pretty far away from this location and ordered it to have it available for pick up same day for an event that evening (otherwise I would have purchased closer).When I called to share the piece was missing, there was no apology until I shared that I was frustrated given the time I had spent driving to their store. The store manager Lupe let me know it isn't "their problem" because I ordered online. I asked if given the circumstance and inconvenience they could help to see if a closer store had the missing part, or at least give me a coupon for a future order (driving 30 miles to go get the missing part). She said no, not her problem, she can't.I have managed retail in the past and I do know that you can always offer a discount for an issue with the convenience of a customer, even if it is just for a future order. Especially when the issue isn't the customers fault.Mistakes happen, but I was very dissatisfied with the service received and the "hands off" attitude. Guess I will go to a warehouse store next time, they are closer and more convenient, not to mention cheaper.
-
July 2023 by Mai Nguyen
I just love shopping at this Ace location! They are well stocked and diverse in many departments. The employees are so helpful and are determinedly willing to offer their assistance. This location is my go to hardware store because they are generally located around neighborhood communities and that just feels wholesome!
-
July 2023 by Edward Rutherford
This is an amazing Ace Hardware. They have a very large selection of door locks and door handles. Ron is an expert on door hardware and he seems to have the ability to find exactly what you need. The front desk people were friendly and helpful. Great place for all your needs.