Woodward's Ace Hardware in Tustin is a friendly, well-organized, and helpful neighborhood store. Customers appreciate the exceptional service, with staff greeting them warmly and guiding them to the products they need. The store exudes an old-fashioned, mom-and-pop feel, with genuine smiles and knowledgeable employees who treat customers like neighbors. It offers a great selection of items, including holiday decorations and discounted products, all neatly organized and easy to find. The staff is known for their expertise and willingness to assist, whether helping with DIY projects or providing quick solutions like window glass replacement. Customers often mention how rare it is today to find such fair pricing and attentive service in a local store. Many describe the experience as a return to traditional customer care, with friendly personnel always ready to help. Overall, Woodward's Ace Hardware is highly regarded as a helpful, community-driven store that makes shopping convenient and enjoyable for everyone.
I bought some oven cleaner that I saw recently online. Several reviews said that the cap is hard to open, so I asked the cashier to open it for me and she did with no hesitation! Very good customer service. We’ll see if the oven cleaner works well.
June 2026
Great place to go to one of the older Ace hardware I’ve been at not a bad thing pretty cool.
June 2026
Plumbing department was awesome. Gentleman answered all my questions regarding replacing a dishwasher shutoff valve.
