Claire's is an ear piercing and fun fashion accessories store specializing in jewelry, hair accessories, and fashion accessories featuring popular brands like Hello Kitty and Stitch. It is a destination for earrings, friendship bracelets, hair claws and bows, bags, beauty, and more. Customers have praised the store's awesome customer service, with one reviewer highlighting the welcoming smile and great attention to detail provided by the staff. Another reviewer was impressed by the clean, professional, and high-quality service during their child's first-time piercing. While the store is often packed and may be understaffed, the customer experience is generally great, especially when looking for specific items. Customers have noted that the prices for earrings in the piercing section are $10 less than the original price when the piercing service is not requested. One reviewer had a particularly wonderful experience, with the staff member helping their family and keeping the children calm and comfortable during the piercing process. The reviewer was impressed by the staff member's personable and professional demeanor, and wished they had remembered the name to personally thank them.
Awesome customer service soon as I walked Sarah's welcoming smile was everything! I truly appreciated the welcoming she gave us!!!! Sarah surly she should have a raise or promotion!!
December 2024
We just went here to have a first time piercing for our youngest daughter and thought they did a wonderful job! Perfect! Clean, great quality of earrings, attention to detail, and professional! I’m sorry I don’t have the name of the associate who helped us, but she was awesome. Thank you!
October 2021
I just called and Laura (great name btw!) answered and was such a sweet heart! Great customer service and overall a really friendly person.
