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“Amazing garden center selection! They have every plant you could think of and so many pots! The staff was super friendly and helpful. I wish I had found this location sooner! I went in for one thing and ended up with ten new plants! Will definitely be back to this Home Depot!”
“Great company. Cesar, Tamera, and the office ladies Haydee and Brooke were all pleasant and very competent people. The outdoor power shades they installed were awesome.”
“Brea THD ranked as my no.1 hardware store by far for several reasons.
1. Parking lot safety - No freelance workers here waving you down for work.
2. Inventory availability - Most of stuff can get it the same day.
3. Friendly staff
4. Orange County sales tax rate
5. New / popular product on display”
“I just want to say thank you to the whole store. Absolutely the best staff. Thank you Phi Nguyen ( Operations Manager) for helping me out the other day, i was having a tough time ( borderline meltdown) ......he went way out of the way to make sure i was taken care of,, meant so much !! needs to be more like you/.”
“All around a great store, I recommend it to anyone. Looking for a depot around the area. There's always a few of that stand out, got Jamie at the pro desk. And I'm gonna feel bad for not remembering this study's name with the lady that's always in checkstand 2. Amazing They're all amazing. But, you know, you have this ones that stand out later's head and um, yeah, militating garden is pretty amazing as well.
Great store of great people”
“This is a Superstore and is larger and has more variety/stock then typical stores. Online pickup can be a little confusing. If your item is in a locker, those are located just inside the main entrance. If you are doing curbside or larger item not in a locker, that is located on the East side towards the back of the building. Love their plant selection.”
“While everyone knows pretty much what to expect at Home Depot, this location has particularly helpful staff and a good selection of items in all categories. Well managed store. ?”
“We visited Lowe’s this morning to pick up some supplies for our business. As soon as we walked in, we were warmly greeted with a “Hello, welcome to Lowe’s,” which set a positive tone for our visit. While searching for some tools, we had trouble locating what we needed. Thankfully, Phillip, who was working in the lighting area, came to our rescue. He was incredibly patient and attentive, despite my difficulties in explaining what we were looking for. Phillip offered several options, and thanks to his help, we found the exact tool we needed. We ended up purchasing a few other items as well. Overall, it was an awesome experience!”
“The service here is extremely helpful and friendly. All 3 associates I asked questions went above and beyond in helping me. Edger, Fido and the nice lady up at the check out were all very professional and welcoming. This home depot is very helpful compared to the one in Brea that I sometimes go to. My girlfriend and I were very impressed, thank you for the great service!”
“Went to this store on my birthday and had a great interaction with an employee. Not only was he friendly but very helpful. Brian just made my day even more special!”
“After a dozen phone calls and emails to "Vissani", Galanz, Midea and Magic Chef appliance reps for broken freezer, the Team at Tustin Home Depot was able to help me out with an exchange. Went above the norm to provide great service. Do your research for this store brand.”
10AM - 5PM
1656 Katella Ave, Anaheim
Home Improvements
“I had a lot of items due to the recent passing of my husband. The folks there were great & I was really glad to not be carrying those heavy bags inside. It looked like they had some nice furniture there too as I walked in.”
“The 5 stars goes directly to Patricia!! She is very friendly when you approach her cashier line. Big smiling face and her energy is up!! Loves it!!! So please when you go to this location, get in Patricia's line. You will forget you are at HD lol cuz she brings happiness to your check out! Patricia if you are reading this girl THANK YOU for making my day a nice shopping experience, most appreciated. I agree with you on the Georgia market lol Have a blessed day!!”
“I recently had an excellent experience with Home Depot’s customer service, thanks to Cindy. I placed an online order and needed it quickly. Cindy helped me pull the order within 20 minutes of placing it online. Her efficiency and helpful attitude made the process seamless and stress-free.”
“Javier in the rental dept. was extremely helpful. Our pool filter had the main nut sheared almost into the plastic and we were unable to remove it after much time and several attempts. We decided to take the filter to Home Depot and get the correct tool to remove it properly.
Javier checked it out and came out with a tool that fit perfectly and removed it within minutes. He did it all with a great attitude, and supreme customer service. Thank you Javier, thanks Home Depot for choosing such great employees!”
“I enjoy the convenience of going to this Home Depot based on the location, but if there is a Home Depot in the local area that will be out of stock of an item, Costa Mesa will be the first to be out of stock. Also, the buy more save more discounts online are not in the store, so it's better to shop online than in the store. I don't know of another retailer that competes so heavily against their Rick and mortar employee run stores.
On the plus side, the check-out associates are generally courteous and quick at moving people through lines. The floor staff in each department are a bit thinned out and often busy with several other people vying for their attention.”
“I called the Flooring Department to order some custom blinds. Molly, the floor supervisor was terrific. She was very helpful, knowledgeable and started my custom design. She actually was looking after the customer and mentioned a promo that would start tomorrow. Talk about great customer service. Molly is definitely a keeper. Home Depot take notice and give her a raise!”
“This review is for one specific employee, Johnathan in building materials. We needed help locating a water barrier for tile board . He took the time to walk with us to where the tile supples are on aisle 39 and radioed for assistance to come help us. He left. We waited… no one came. Then we see Johnathan walking towards us, he checked to see if anyone had been there to help us. When he found out nobody had come, he found someone for us.
Kudos to Johnathan .”
“After a dozen phone calls and emails to "Vissani", Galanz, Midea and Magic Chef appliance reps for broken freezer, the Team at Tustin Home Depot was able to help me out with an exchange. Went above the norm to provide great service. Do your research for this store brand.”
“I am incredibly grateful to Ms. Lolita from the appliances department. She is the most dedicated person I have ever encountered. She helped me verify my canceled order and was extremely patient in checking my new order. She meticulously confirmed all the details and delivery arrangements, providing an outstanding shopping experience. I will definitely recommend her to my friends, and I will be sure to seek her out for any future purchases!”
10AM - 5PM
2140 Ritchey St, Santa Ana
Home Improvements
“I just bought 8 brand new matching doors from them! It’s such a steal sometimes. Customer service is great and I’m always happy with them.
I’m updating this review because I’ve been buying so many things here. I’ve gotten paintings, tiles, lights, and a brand new claw bathtub! I swear, 80% of the things in my house are from them. Looking at the pictures, the things I got from the Restore are: the paintings, the dining chairs, the blue couches, the desk, the long mirror, and the gold buffet table. Haha? it’s amazing that they all match. And you could see the door I got from there too. There are a total of 8 doors that got installed that are not in the pictures.”
“Have always had the best service and experience with ProSource Wholesale! Beautiful selection of flooring and ProSource staff are experts and answered all my questions!! Needed to order additional flooring recently due to water damage, and Troy found the flooring we needed from a few years ago! So helpful and professional.”
“Prosource is wonderful! The staff is knowledgeable and friendly. Our rep Michael is always very helpful and a pleasure to work with, very quick to respond. The showroom is beautiful and well-organized, with a great selection of materials and styles. Highly recommend to anyone looking for quality flooring and outstanding customer service.”
“After staring at leaves on the floor for weeks, the broken broom was stored in the shed. That's it... I need a big broom to clean everyday. The associate, Keith exceeded my expectations and was professional and accommodating with me as a deaf customer. I was looking for a 36" broom at the broom aisle, and I only saw a 24" broom, not 36". However, I want to spend a little time cleaning the leaves daily, as you can picture; it can be inconvenient to clean with a smaller broom. I showed him my phone to show which broom with 36" I want. At first, we couldn't find the broom until he looked up the product ID. He found it, but it is on top of the shelves in the garden outside area. I was like, dang, I might have to order online, and then I can pick it up. Nope! He pulled up a step-rolling ladder but was unable to get it. He went to get a FORKLIFT to get the broom for me. Wow second attempt. It was beyond my expectations, and I knew I had to post a review. I can tell that day HD employees were very busy, and it was on a weekend, and the parking lot was packed more than usual. Yet Keith still showed his professionalism and went out of his way to help me. Thank you for your excellent customer service!”
“I went into the store looking for a pretty unique item. I really couldn't even describe it. Anyway, there were 2-3 Home Depot employees by the door as I walked in. The two men kind of looked away like they were busy. But one employee named Vivian stepped up to the plate ready to work. We looked at several different isles for the item. Keep in mind this was near closing time in about 5 mins. We didn't find the part but she was so KNOWLEDGEABLE. I was honestly really impressed. I told her manager Chris on the spot but needed to put this in writing. Thanks Vivian for your knowledge, generosity and you had a real tenacity to find this item or even fugue out what I needed. I commend you! You were so natural and easy to talk with. Most of the time the employees make us feel like we are bothering them but they have to understand that not everyone who goes in the store works in that industry. Some out diy husbands trying to figure things out. I think I am better at working on the car but I have ventured into more tasks around the house. A little encouragement from employees like Vivian give you that little kick to fix stuff and each time you get a little better. Awesome employee!”
“I’ve been a customer of this company for all my appliance and home needs (I MEAN EVERYTHING EXCEPT FURNITURES)since moving to my new home in Palm Springs area. I can't recommend them highly enough. Teresa Carabez has been exceptional throughout the entire process. Her kindness, professionalism, and availability have made a huge difference, even four months after my move. She always responds within 24 hours and provides fantastic support whenever needed. The management and overall service have been outstanding. If you’re looking for top-notch service and reliable products, this is the place to go.
Thank you again Teresa
Fay”
“BETTER VALUE ! Ever since my wife and I landed in the USA over 16 years ago we've been bigger fans of Lowe's Home Improvement stores than The Home Depot stores. Lowe's are usually neater, bathrooms are upfront and have better choices in some areas particularly in the Garden Center. THE PRICES ARE BETTER ! During the heavy rain and gale force winds in Irvine recently some of our stuff on the back patio was damaged. A cute potted succulent arrangement which was a gift to my wife a couple of years ago from a former work colleague was chipped badly. I needed to find an identical size pot which looked similar to replace it. And I looked everywhere with no luck until I popped in here on Thursday....found it in 60 seconds. HOW'S THAT ! In fact I had a choice of 3 patterns all for under $10...my max spend. TOO EASY ! I took it home and did a succulent arrangement transplant and it looks even better now. Friendly service at the checkout. MY WIFE IS HAPPY !”
“I’ve been coming to this store for over four years, and the employees are always friendly and helpful—especially Mike. I want to thank him for all his hard work and patience. He went above and beyond to help me resolve an issue, and I truly appreciate it. Mike deserves a 10-star rating. Thanks, Mike!"”
“Great everything I need in one places customer service great. Good prices and the best thing is near my house. The only thing is the closing hours if you guys stay open in till 10pm that will be way better”
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“Has everything you would expect to find in a big box store.
Suggest you download the Home Depot app to your cell phone as the search function will give you location of the products you wish to buy. Save you walking around the store for hours on end.”