Quest Diagnostics

Quest Diagnostics, Medical Labs
Hours: Quest Diagnostics offers blood, urine, and COVID-19 antibody testing by appointment. The location is inside a Vons market with an entrance next to the pharmacy. Appointments can be scheduled online, though the system is sometimes unreliable, with confirmations not arriving and appointments occasionally missing from the on-site system, which can lead to long standby waits. The staff at this location receives significant praise. Phlebotomists are described as extremely kind, adorable, fun, comforting, professional, skilled, patient, careful, super friendly, and thorough. They are noted for flawless execution, making experiences sincerely enjoyable, calming terrified children, successfully drawing blood from difficult veins on the first try, and educating patients about their tests. One technician even called a patient beforehand to confirm fasting instructions, an act appreciated as going above and beyond. While staff ranges from ok to quite nice, many reviews highlight specific technicians for making visits smooth and comfortable, significantly improving the patient's mood and overall experience.

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