“I recently was having an issue necking my brass down enough to allow easy chambering. The service techs tried to explain the remedy to me but I couldn’t visualize what they were explaining. I live close enough to drive to Orville, so I went to the shop, and visited in person. I took all my RCBS reloading dies, and my Hollywood press, so they could see what I was doing. Long story short, their die guru Brian, walked me through everything. He even set up my press and ran several casing through. Everything worked like a charm. He was awesome, and so were their service techs. Thank you, RCBS”
“Very amazing customer service. I was helped by a young gentleman named Ezra. He helped me so much with finding a shoe size for my wider foot, he was very respectful and did everything to find the exact shoe. Need more people like him.”