The AT&T Store in Oxnard offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide 5G service at no extra cost. Customers have consistently praised the excellent customer service they've received at this location. Manny, a knowledgeable representative, was able to answer all of a customer's questions better than the phone representative they had spoken to previously. Another customer, Alan Cisneros, helped the customer and their family set up new lines and phones, and they highly recommend the store. While the higher-level technicians struggled with the simple task of converting a SIM card to an eSIM in a compatible phone, the store's manager was able to resolve the issue within 30 minutes. The representative, Hugo, was praised for his assistance in navigating the "clusterfrack" that is AT&T's support system and doing everything he should have, earning the customer's gratitude. Overall, the AT&T Store in Oxnard is known for its fast, friendly, and understanding service, with knowledgeable representatives who are willing to go the extra mile to help customers with their needs.
Marleen was great. She is the reason everything went so well. Thank you, Marleen. (:
November 2023
We came prepared for a long wait. But the wait was less than we thought it would be. But here's the thing. We were helped by Jonathan and he was GREAT. He took time to make sure we had *everything * we need. Highly recommend.
July 2023
Excellent service from the guys. All with a very good way to help.
