The AT&T Store in Oxnard offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide 5G service at no extra cost. Customers have consistently praised the excellent customer service they've received at this location. Manny, a knowledgeable representative, was able to answer all of a customer's questions better than the phone representative they had spoken to previously. Another customer, Alan Cisneros, helped the customer and their family set up new lines and phones, and they highly recommend the store. While the higher-level technicians struggled with the simple task of converting a SIM card to an eSIM in a compatible phone, the store's manager was able to resolve the issue within 30 minutes. The representative, Hugo, was praised for his assistance in navigating the "clusterfrack" that is AT&T's support system and doing everything he should have, earning the customer's gratitude. Overall, the AT&T Store in Oxnard is known for its fast, friendly, and understanding service, with knowledgeable representatives who are willing to go the extra mile to help customers with their needs.
Ask for Alexis. He is knowledgeable & attentive to what the costumer needs. Awesome costumer service.
May 2025
Alexis was awesome this was my second visit to this AT&T Store and Alexis always does a fantastic job on making me feel welcome he is courteous and explain the entire process add I went with reactivated my AT&T prepaid account I highly recommend him an AT&T at this location
April 2025
We are very satisfied with the time and attention Alexis gave us today. It is the best service in store we have received in years, we expected a long wait time but he helped us and resolved our bill issue within 10 minutes! He saved us $86 on our bill with the best service plan, will be coming back for his help.
