Quest Diagnostics is known for its efficient service and professional staff. Many reviews highlight the kindness and patience of the team, especially when working with nervous patients, including children. The text check-in system is praised for its efficiency, allowing most patients to be seen shortly after arrival. While some customers appreciate the self-scheduling and check-in process, which can streamline visits, others note it may lack a personal touch for those less comfortable with technology. Overall, the business is well-run, with a reliable appointment system that minimizes wait times for scheduled patients. Although walk-in patients may experience longer waits, feedback consistently emphasizes the skill and professionalism of the phlebotomists, making the experience smoother once inside.
The last two times I have taken my mom for her blood test, we have seen Marissa. She is always very professional, positive and kind. I wish I could request her when I schedule future appointments. Quest’s text check-in is very efficient and we are normally seen within 10 minutes of walking into the building.
November 2025
My phlebotomist was very helpful and friendly. I will request her on my next visit.
September 2025
The person was very professional and friendly. She was very efficient 7 drew the blood in the first attempt. I have veins, which are very difficult to find.
