Quest Diagnostics is known for its efficient service and professional staff. Many reviews highlight the kindness and patience of the team, especially when working with nervous patients, including children. The text check-in system is praised for its efficiency, allowing most patients to be seen shortly after arrival. While some customers appreciate the self-scheduling and check-in process, which can streamline visits, others note it may lack a personal touch for those less comfortable with technology. Overall, the business is well-run, with a reliable appointment system that minimizes wait times for scheduled patients. Although walk-in patients may experience longer waits, feedback consistently emphasizes the skill and professionalism of the phlebotomists, making the experience smoother once inside.
Great experience. They got me in right at my appointment time. I am very scared of getting my blood drawn. Adriana was amazing. Kept me distracted and didn’t even feel a thing!
June 2026
Maribel, who drew blood from my arm, so so caring and gentle because I told her I HATE the process. She kept talking to me - and it was easy.
June 2026
Phlebotomist was exceptionally professional and compassionate. Thank you very much!
